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“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
“Come here often to get my iPhone screen changed. Love this place! Thank you for your commitment to your customers and hard working spirit. By the way these folks are bilingual and speak Spanish. Nice touch!”
“I had a great experience swtiching from verizon to Cricket at Lemay store.great plan without contract.Very friendly customer service!! Would recommend if you want to get a cricket phone.??”
“Aj was brilliant. He helped me out with all the deals he got of phone. He was such a kind guy. The patience he got to help everyone even when the people are in queue he was calm and humble.
Thank you so much boost for giving me this service. Yes and Aj keep up the good work !✊???”
“Went in with a tech problem that another AT&T store had created. Caleb was able to handle it like a pro! Fixed my phone in nothing flat. He's a credit to your establishment which is now my new store! Thanks so much. He knows what he's doing!”
“We had a GREAT experience at our local AT&T store today! Ahhh so nice to have knowledgeable and friendly staff to make transitions and purchases go smoothly. Lee made our day! Kudos to him?”
“Natalie took such good care of us. We were switching over from another service and upgrading our phones, she was patient, explained everything, has an awesome sense of humor. We were well taken care of.”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“My phone all of a sudden stopped Working could not make calls etc.
I ran by the store 5 minutes before they closed. Alex did not think twice- took it on and fixed it- he went above and beyond.
He had fantastic customer service the whole staff is helpful and friendly.”
“I don't usually have the best experiences with the customer service however Flo totally changed that around as she was so eager to help us and make sure we got the best deal. She is a really awesome representative for Boost and I will continue to stay with them because of her.”
“Jackie and Cherie amazing!! Made the process easy and matched what I wanted. While setting things up they’re great conversationalist! 10 outta 10 definitely recommend.”
“Excellent customer service, guy could of sold me a new screen easily, was just screen protector cracked, this is not 1st time there, wife had new charge port installed instead of getting a different I phone they could of sold her on, honesty is hard to come by, highly recommend at least talking to them, feb 2024 was beautiful weather, ( I'm real ! ).”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“I went to the one in Fenton to add my niece to my plan & Jackie assured me it would only be $30 more. Well they wound up taking out $50 more. I happened to be on Bayless and stopped in. Asma was very friendly & so helpful. She went above & beyond and got it down to just $30 more added to my bill.”
“Xavier was great with the customer service he provided. He explained everything to us and made sure we understood all changes that were being done to our account. We came in to update grade 2 phones & left with 2 IPhone 15 Pro Max a tablet & a watch and our monthly bill is lower. Keep Being You Xavier Thank You ?”
“Sam is extremely knowledgeable about the latest products and makes discussing any concerns easy and comfortable. If you're looking for a great bargain on a phone, Sam is the person to see. He will ensure you get the best deal and the perfect phone to suit your needs.”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra”
“We came in a few hours before close with new iPhones needing to get eSIMs set up. The very helpful manager was knowledgeable, courteous, personable and was able to help numerous customers who came in after us while we waited for our phones to upgrade and transfer over, while always making sure to check in with us and make sure we were doing ok. It was overall the best experience we have had at a cell phone provider in years.”
“Thank you so much Harry and George. The customer service is very good. I am very happy that they treated me very well and gave the best deal for my Christmas. Thank you again”
“Mohammed gave me outstanding service today on Friday August 12th,2022 &he was very nice,understanding, kind,caring,helpful,hardworking, outgoing, laidback,down to earth.”
“Raj provided excellent customer service! He resolved my issue promptly and offered great deals on phones. I highly recommend him for anyone looking for top-notch service and good deals.”
“I walked in and was immediately helped write away. The Guy rep explained everything to me and was very patient as he explained it more than once. Found me the best deal. Helped me transfer my phone information over to my new phone. Made sure all of my information was there before I left the store and told me to comeback if I needed any further assistance.”
“Matt, Deniese, and Robert were all working when I bought my phone at the Cricket store on Cherokee. They were so nice I wanted to express my appreciation for their gracious attention in helping to solve my myriad issues.”
“Ms. Ruby
Assisted me today with my phone
she did an amazing job
NO attitude always pleasant
I will be returning and referring other customers to this location with this young lady .
We need more people like Miss Ruby in customer service assistant customers.
Thank you for your service Ms. Ruby.”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
“I would like to thank Shaunta Crosby for all the help she provided with setting up my son's phone. She was so kind, patient, and professional. It is hard to get great customer service like this anymore. Thanks Again”
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“Stopped by to have my phone cleaned and they took care of it for free! Will def be back if I ever need anything in the future. Great location and plenty of offerings!”