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July 2023 by SS B
Friendly cashiers, clean store, cute shoes (and they usually go to a size 13!), nice accessories.
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July 2023 by Patricia Walker
Great staff and wonderful service. My visit was on June 24th. The lady working there was outstanding. I bought beautiful sandals
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April 2023 by Sarah P.
I had no idea this store carries a wide selection of narrow shoes! I have been struggling for years to find sandals to stay on my narrow feet. Now, I finally have cute ones thanks to Marmi! I used to think this store was for older women, but that is not the case. They have very stylish options for all ages. I'm so happy to have discovered this gem of a store! Customer service is off the charts great. It's local too, so definitely support them : )
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March 2023 by Nicole Smith
My favorite place to buy shoes, they have a great selection for petite women with smaller feet, as well as great accessories. The employees are extremely knowledgeable and helpful.
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August 2022 by Nimbilasha C.
I just had the most unbelievable service imaginable. I was trying to place an online order but needed help with checking out. I called the St. Louis store and Lamont, one of the managers spent eighteen minutes on the phone with me. I'm in my vintage years and easily challenged when it comes to IT. This gentleman treated me with the same kindness and patience that one would treat a loving relative. By the end of the conversation, he had helped me get five pairs of shoes at clearance prices. I don't get to St. Louis often but whenever I do, I make my way to Marmi's. What a great way to have ended this day. Extraordinary customer service still exists. Thanks again, Lamont.
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April 2022 by Cheryl Jackson
Great location, very courteous & address your needs with great selections.
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April 2022 by Terry D.
I purchase shoes from the Marmi in Ladue and also online. Ellen, the store manager, is knowledgable about the company's inventory, professional, friendly, and eager to help. After quarantine, I cleared my closet of all uncomfortable shoes and was in need of replacements from everyday to dress. Ellen listened to my needs, and ordered several pairs of shoes to be sent to my house. I tried them on with specific outfits and walked around to make sure the fit was right. Returns are easy as long as shoes have not been worn outside. It is increasingly difficult for me to find comfortable, attractive shoes. However the brands that Marmi sells fit me well and as a bonus, are reasonably priced. I wore a brand new pair of beautiful heels to a wedding recently and was comfortable for the entire 6 hours, including 2 hours on the dance floor. I highly recommend Marmi for selection, expertise, and customer service!
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May 2020 by Ginger Munoz K.
My first time shopping at Marmi, and I had a wonderful experience. Kasondra was such a great help, at finding my style, and my daughter in laws style too. I will be back because of the great customer service I received. Feels like family. Thank you Kasondra Copeland.
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January 2020 by Rosemary L.
Great buy on the cutest pair of shoes! Searched forever for a cute, comfortable, supportive pair of shoes for casual wear. The Joona flats fit the bill and were a great buy. Can't beat the personalized assistance and great selection of shoes at Marmi. Long-time customer.RJLawton
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December 2018 by Pam Schweitzer
Wear AA shoes, great place to find narrow shoes.
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December 2018 by Denise Taylor
Nice selection...pricey
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July 2018 by Vanessa D.
Walked in the store to try to find some shoes for my mom. There were two employees working. One employee was with another customer and the other was working on a display (older women ). She never acknowledged us, not once, as we looked around. The other employee (younger man) finished his first customer and then came over to see if we needed any help. We did, but we had waited so long my mother was ready to go. Please teach your employees that customer service goes a long way. Missed out on a sale because we had to wait too long!
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November 2017 by Anne D.
I love Marmi and shopped there a lot when I was working. I hadn't shopped there in awhile since I was retired. I went to get a pair of black flats and some ankle boots and could not be happier with my purchases!! Kasondra Copeland helped me pick out the perfect pair of boots and when I brought back the flats because they were a little tight, she fixed them right up by stretching the toe plate just enough. I ended up buying a third pair. Everyone is always helpful, they have a great selection and it's just a really nice store. I won't get my shoes anywhere else!!
