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“I always drive to this store to have my packages delivered. they are the best in customer service that I have been in. I drive 25 minutes from my home to go to this store.”
“Best UPS store ever!!! Everyone who works here (especially my girl Priya!!) is exceptional! They are kind, caring, hardworking, and so incredibly helpful. It’s always a good experience going to them & I know I am in good hands!!”
“An excellent location for full array of UPS services. Clean, bright, efficient, and very professional. Amazon Returns are super easy here. The staff is stellar and turnover seems very low. So grateful this UPS Store is in our neighborhood. Thank you!
ACCESSIBILITY PERK: If you speak ASL, so can they!! ?”
“I like this store, it is my regular store.
Everyone is always nice when I ship back to Amazon or if I'm picking up a print order.
I believe their print prices are the cheapest ones I've found around Fenton.
Years ago we had a small problem, but it was quickly found out and fixed.”
“The Sunday crew art his store was amazing!! Dynita and Porche were extremely helpful in taking care of everything we needed to ship a few baseball bats back home. They were extremely knowledgeable, not to mention professional and very friendly. Great service at this UPS location!”
“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
8:30AM - 2PM
87 Grasso Plaza Shopping Center, Affton
Mailbox Centers
“Adore the crew here. My partner and I have a P.O. Box here, even tho we moved a bit farther away from it, we can’t bring ourselves to leave this location. Always helpful. Thank you!”
“I was a little wary given some reviews I've seen for other UPS Stores, but I had a really pleasant experience. Went to drop off some Amazon returns and was in and out in probably no more than five minutes, and the clerk who helped me was very friendly and personable. Will definitely use this location again in the future.”
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
“Quick in and out. Make sure you already printed a label and affixed it to your package. This access point is inside an auto parts store and they do not have boxes or a way to print your label. They are just a drop off point for a UPS driver to pick up from.”
“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”
“Consistently Exceptional Service - A Must-Visit UPS Store
As a customer service professional, I'm blown away by this UPS store's transformation. My last two visits were outstanding, each time with different staff members. The improvement is night and day compared to before. It is clear the new ownership is not wasting time making improvements!
Key points:
• Highly competent and friendly staff across the board
• Effortlessly handle complex tasks
• Service quality far surpasses other UPS locations
• Clear investment in excellent hiring and training
I have been to this location and several others in the area and now I’m a loyal customer to this location because of their top-notch service. Whether you're a regular shipper or need a one-time solution, this store sets the gold standard. Don't hesitate - this is the UPS location you want to visit for all your shipping needs.”
“We went in with Spectrum equipment to return on 5/23/24 and didn't know if we needed boxes, a label, etc. A young African American man helped us with a smile, so willing to walk us through the handful of steps (he did all the work), and it was seamless. I think his name was Caleb, but not sure, I believe it started with a C. He's an asset to UPS. Great work and service, young man.”
10AM - 3:30PM
10990 New Halls Ferry Road Suite J, St. Louis
Mailbox Centers
“Idk how so many people have had bad experiences here. Every time I've been, there, they are friendly as can be. I sell lots of things online, so I am frequently there. They are always friendly, professional, and extremely fast. The line could have 10 people, and I'd still be in and out in under five minutes. I love using them. They've never lost or misplaced any of my packages.”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
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“Attendants were very friendly. Store was clean and organized. Five different customers walked in, basically at the same time and we were all taken care of in minutes. Really impressed. Thank you”