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January 2024 by Malisa K.
Huge selection but kinda outdated style and service is also passive. But with patience, I was able to buy some essentials.
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November 2023 by Michele Johnson
Today I took my mother to the Macys(St Louis Galleria) to purchase some shoes. I walked up to the sales lady (her back was turned to me) and I said “Good morning” and she barked back at me without turning around “Shoe Size!!” I told her the shoe size and she said they didn’t have it. I said thanks and walked back to my mother. Then my mother approached her for help finding some shoes and she was just very dismissive, so we left. Makeya (sales person) was just rude for no reason! She needs to be retrained on how to treat customers or find a job that doesn’t require her to interact with the public!
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November 2023 by C Cartledge
5 stars for the folks working at the Sunglass Hut in this Macy's! They are kind, knowledgeable and quick to assistant when you need something.
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November 2023 by Katherine Jácome Guerrero
RUDE STAFF! I was trying to buy some shoes, but the shoes I was given had some dents and marks. I explained the Macy's employee that I wanted to buy the shoes but they had some dents, so I asked if she can exchange them. She gave me an attitude, didn’t say a word, went into the room, and immediately brought back the same shoes I asked to change. I don't know if she was having a bad day but she was MEAN and just not willing to help at all. Yikes!
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November 2023 by Charles Philip Lewis
This is truly a department store. There are four separate floors. We bought our daughter items she wanted and needed.
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September 2023 by Pamela Hampton
This Macy's has the BEST customer service!! Thank you so much to Donnita for going above and beyond help me. I appreciate you so much!! Every single store should have a Donnita!!
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August 2023 by Michael David Tafel
I found Amaris in the Fragrance department who helped me quite a bit with not only this, but also checking out for a great down Pillow. They have a great selection with many discounted items!
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August 2023 by Victor Batista da Silva
The best fragrance store with the best fragrance consultants. Amaris was super kind, knowledgeable and helpful, she went above and beyond to make us happy. Thank you so much for helping us pick the best fragrance to wear at our friend’s wedding! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Candias Jones
My husband and i were both provided with quick and friendly service in the Customer Service department. Making both our returns a very pleasant experience.
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July 2023 by Mary Lyons
Store appearance very nice but never enough available working cashier station
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July 2023 by Aj Holliday
The ladies at the fragrance counter is absolutely inviting, great at their jobs and don’t make you feel like they don’t wanna be there unlike the man at the jewelry counter. When I told him I couldn’t see myself spending 400 for a pair of earring he’s was almost belittling and not helpful after. I left and ordered the same pair on sale half off from the website.
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June 2023 by Patricia Starks
I returned some bras' that I ordered on line. The young lady that waited on me was just awesome. Her name was Brittany. She was so pleasant and very helpful. I also went to the finish line shoe department in Macy where the young man that waited on me and my neighbor was name Jared. The young man was so helpful and very patient, since we were two senior citizens. He was also awesome. Will differently be back.
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June 2023 by Joseph
Since moving inside the city limits, I have chosen The Galleria Macy's as my location. I find they have much more stock and better items than the South County Center location. Macy's @ Galleria carries a wide variety of men's Calvin Klein and Polo clothing and accessories, whereas Macy's @ South County only stock Calvin Klein socks. Inventory isn't always organized, but I don't mind digging around at Macy's Galleria until I find what I am looking for.
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May 2023 by Mr. “Llama”
Since moving inside the city limits, I have chosen The Galleria Macy's as my location. I find they have much more stock and better items than the South County Center location. Macy's @ Galleria carries a wide variety of men's Calvin Klein and Polo clothing and accessories, whereas Macy's @ South County only stock Calvin Klein socks. Inventory isn't always organized, but I don't mind digging around at Macy's Galleria until I find what I am looking for.
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May 2023 by Adrienne Parks
Going to Macy's to get a piece of luggage. I was pretty much in and out. Luggage apartment is upstairs on the third floor. It's not too much traffic up there so the line was long at the register. As with most things in Macy's they are pricey. The store was clean, the sales woman was quick to tell me where I needed to go (in a very friendly tone), and thankfully they had a great sale going on. In and out just like I needed to be.