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April 2024 by Nathan Nguyen
Came in with my mom to grab her a present and was helped by both JJ and Jake. The two of them helped us with what shower bomb to pick out, let us try a new hand soap, and were friendly the entire time. I’m from California, but I would come back to shop here if I could. Five stars to both of them as employees and as people.
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October 2023 by Sean Daugherty
great associate help,everything was well explained and we left happy :)
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August 2023 by Snapon
Literally all of the sales associates here were INCREDIBLE!! I live about 2 hours away and I’ve never seen/been to a Lush store ever but I’ve heard about it online. But I had no idea what products were generally their most sold/popular and every person working in the store jumped to help me and made the experience so much fun! They showed me all of the best sellers and their personal recommendations and it was such a reliever bc I knew literally nothing. I was able to get a bunch of great products all bc of them! Thank you to the workers here you all are incredible!
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August 2023 by Béah Perro
The associates at this location were AWESOME!! I came in to test perfumes before purchasing & I was immediately greeted by SEAN who not only assisted me in testing, but also introduced me to several scents I could also be interested in based on my mention of preference towards floral scents. His product knowledge was SO IMPRESSIVE & his detailed descriptors literally persuaded me into wanting to purchase so many extra perfumes that I got to thinking…. how badly DO I need to pay my rent this month? He ate down I cannot lie.Jake & Melissa were also amazing helps & extremely personable! Thanks again guys! I will definitely be in here several times a month…. rest in peace to my boyfriend’s wallet ?
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August 2023 by Ashley
Literally all of the sales associates here were INCREDIBLE!! I live about 2 hours away and I’ve never seen/been to a Lush store ever but I’ve heard about it online. But I had no idea what products were generally their most sold/popular and every person working in the store jumped to help me and made the experience so much fun! They showed me all of the best sellers and their personal recommendations and it was such a reliever bc I knew literally nothing. I was able to get a bunch of great products all bc of them! Thank you to the workers here you all are incredible!
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August 2023 by Stella Smith
They have some of the best customer service ever! Everyone was incredibly nice, welcoming and helpful, and I definitely need a shout out Flo as one of the sales associates that just went over the top! Overall immaculate shopping experience.
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July 2023 by Amanda Thompson
I don't live near any Lush stores so I usually have to order things online(or drive 3 hours to pick up an order) my husband travels for his job now though so I've been able to make orders online and he picks them up.I made an order for the Lush in the galleria in St. Louis Missouri and the person who made made my order was amazing. Their name was Mel,I have never met them but they were so kind with my order. When I made my order I asked politely for a sample of face product or anything really. Mel wrote that since they didn't know my skin type they couldn't really give me appropriate samples so instead gave me 4 samples of their favorites and I absolutely love every one! I super appreciate them for even giving me any samples but they also wrote a nice little note for me.I love all Lush products and I absolutely recommend the Lush in St. Louis.
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July 2023 by Keith Szmania
My recent visit to Lush was marred by the despicable behavior of its employees. Their rudeness and condescending attitude overshadowed any positive aspects of the store. It is truly disappointing to encounter such unprofessionalism from the staff of a supposedly reputable establishment. Save yourself the trouble and find a cosmetics shop where customer respect is a priority.
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July 2023 by Rachel Carroll - Hearn (Rachel d)
An Absolutely Amazing Staff. Well knowledgeable on all the products that they sell. I am very happy to have found this store ☺️
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May 2023 by phoebe phalange
a lovely visit! jake helped us out and was so sweet! he made my son’s day with his kindness.
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April 2023 by R Cusick
This will forever be the location I visit for LUSH products. Staff were super helpful without being pushy or upselling me. Got a rainbow bath bomb and a shower gel (Olive Branch) that I used to use almost 20 years ago when I lived in Colorado. The smell took me back immediately! A member of the staff was also taking a phone call from someone who had a concern (I think about whether a bath bomb would dye their tub) and they did a great job reassuring the person.
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March 2023 by Erik H.
Tyler worker in Lush ! Tyler is very friendly and great communication with deaf customers (using texting NOTE the phone ) . I love to come this store again
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March 2023 by Emily DeBold
Visited Lush for the first time today and was not disappointed! Sean had absolutely amazing energy! He gave just the right amount of attention, letting me look around but made sure to check in with me. I loved talking with him about the store, and he was very knowledgeable about the products as well. He gave me some suggestions and let me wash my hands with one of the soap samples I was interested in. At the cash wrap he gave me a free sample and told me all the info on it. It was a very pleasant visit, so glad I decided to stop in! I will definitely be back for more product and hopefully more good vibes from Sean!
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March 2023 by Alison Gioia
The staff here is wonderful!!! Our daughter had her birthday party there and they really went above and beyond to make sure she had a special night. The staff is very caring and thoughtful. They give great product advice also. We've had a great experience every time we've visited, and I'd highly recommend this location for private parties too!
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December 2022 by Senada Grbic
My 6 year was BEYOND EXCITED to shop at lush tonight! The sweetest girl took the time to tell my daughter all how the soaps are made and was unbelievably kind and caring! I am so sorry I didn't get her name but this was the most memorable shopping trip we have ever had!!! To the girl.. THANK YOU!!! THANK YOU!!! THANK YOU!!!!!To the manager.. she had short hair and glasses and she deserves a raise! She is an absolute GEM! ?
