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February 2024 by Jeffrey Wolf
I don't know why the reviews here are so negative. I used the app to make my appointment and was in and out in 15 minutes. My phlebotomist, Pam, was fast, efficient, and totally professional. My one gripe is that they don't validate parking, so I had to pay a buck to get out of the lot.
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February 2024 by Giovanna Pica
Suggested Google simply indicates this location as closed
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February 2024 by Natalie Fisher
9 people in the waiting room multiple said they’d been there over 2 hours - no one at the front desk to manage check ins and there is a piece of computer paper with the handwritten sign, saying the kiosk computers are broke. They either need a staff it or close it down. The only positive thing I will say, is that before even entering the suite, there’s a sign to help you find another location ha posting it so everyone else can save the trip and bypass this location.
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February 2024 by John Moseley
The worst experience ever. Confirmed my arrival at 945am for 10am appointment. 1215pm placed on the bottom of their paper list in the waiting
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January 2024 by Brandon
Not a single employee working at this location tried to help us nor really cared. They work in healthCARE ... they forgot the care part.My Grandma showed up to have her standing labs drawn. At her prior visit less than 2 months ago a standing lab order was handed (a physical piece of paper) to the staff for 1 year of labs. And the staff scanned it into there system. When my grandma showed up to get her labs drawn the staff could not find the lab order in their system. We called main labcorp and they said they found the lab order, it was scanned into their clinical system; and they need to look the in clinical system. The main labcorp number we called could not get ahold of this location to tell them where the standing order was; my aunt in this location with my grandma told the staff where to look. The staff in the location did not want to look & said a new order was needed.So my grandma had to go to an urgent care to get her labs drawn.
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November 2023 by Mason S
Making an appointment doesn't mean anything. You still have to wait over an hour to get any kind of response.
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October 2023 by Phillip Hasselhoff
My experience at Labcorp was nothing short of a nightmare. I had one simple task - drop off a specimen with a one-hour time limit before it went bad. I arrived at the facility with a generous 20 minutes to spare, thinking it would be a quick and easy process. Little did I know that I was about to step into a world of incompetence and disorganization.I waited for a torturous 15 minutes before I even got to see a human being. And what did they tell me? They had a whopping total of two people on staff to handle a room full of frustrated patients. If that wasn't bad enough, I witnessed another poor soul who had been patiently waiting for a mind-boggling 90 minutes, despite having a scheduled appointment.The sheer lack of professionalism and disregard for people's time at Labcorp is astounding. My PTO day was wasted, and my specimen, which had a time-sensitive one-hour limit, was rendered useless because they refused to take it due to being short-staffed. It's nothing short of an utter disgrace that a supposedly reputable medical facility could operate in such a chaotic and inefficient manner.I wouldn't wish this experience on my worst enemy, and I will never, under any circumstances, recommend this facility to anyone. Labcorp should be a cautionary tale of how not to run a healthcare institution.
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October 2023 by Phillip A.
My experience at Labcorp was nothing short of a nightmare. I had one simple task - drop off a specimen with a one-hour time limit before it went bad. I arrived at the facility with a generous 20 minutes to spare, thinking it would be a quick and easy process. Little did I know that I was about to step into a world of incompetence and disorganization. I waited for a torturous 15 minutes before I even got to see a human being. And what did they tell me? They had a whopping total of two people on staff to handle a room full of frustrated patients. If that wasn't bad enough, I witnessed another poor soul who had been patiently waiting for a mind-boggling 90 minutes, despite having a scheduled appointment. The sheer lack of professionalism and disregard for people's time at Labcorp is astounding. My PTO day was wasted, and my specimen, which had a time-sensitive one-hour limit, was rendered useless because they refused to take it due to being short-staffed. It's nothing short of an utter disgrace that a supposedly reputable medical facility could operate in such a chaotic and inefficient manner. I wouldn't wish this experience on my worst enemy, and I will never, under any circumstances, recommend this facility to anyone. Labcorp should be a cautionary tale of how not to run a healthcare institution.
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October 2023 by KJ R.
Visited this LabCorp a few days ago and it was an unexpected amazing visit. Check-in was a breeze at the kiosk and even though I was a walk-in, I only waited 15-20 minutes to be called back for my blood to be drawn. The ENTIRE TEAM WAS OUTSTANDING, so not sure why these reviews do not represent that. Deborah (or Debra) and Pam made my day, as they were warm and welcoming, yet still maintained their professionalism. An unexpected emergency occurred w another customer while I was there, and they handled it with such grace and care. I even mentioned I would love working on a team like theirs, as they get things done and still seem to enjoy what they do. Thank you again and again.
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September 2023 by Kristi G.
I wish I would have checked the reviews before coming here. I would give it zero stars if I could. I booked ahead of time for an appointment at 2:15. It’s now well after 3:45pm and they still are nowhere near calling my name. They shouldn’t make appointments if they cannot honor it. I am now late returning to work. I’m not sure what their idea of timely manner (says matter)—see picture of the sign attached is but this is ridiculous. I also think they meant sign in on the kiosk but Kaos is a better word as this entire visit is complete chaos.I would rather pay higher insurance premiums and skip my yearly annual monitoring than deal with Labcorp.
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September 2023 by sachin gupta
Is there a way to give ZERO ratings…how is the owner of this place not looking into this matter…they should just shut down this location and dnt let people go through this misery…dont take appointments if you cant honor it and even if u running late and we all get it pls have the courtesy to come out n let people know….staff is so rude and unprofessional wondering how this place is still doors open and nobody has complained to city or something so far…
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September 2023 by Joshua Carnduff
Was the 4th person in line when I sat and waited for over 30 min after my appointment. Walked out still the 4th person in line.
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September 2023 by Akassi Kouao
Would you be pleased if you've received the same customer care that you're giving your patients?... Just be honest with yourself.If you aren't happy with your job, please resign but don't make everybody else miserable. I wish that I took your name but I was beside myself and needed to return to work. No professionalism!...Yelling while speaking isn't a culture thing but it actually makes you look dump and uneducated. I knew When I read the reviews not to come here but it was the closest from my job and I had to have it done. I Just can't stand people who wants to fit the stereotype of the black women so bad. FIND A BETTER JOB THAT WOULD MAKE YOU HAPPY OR STAY HOME!!
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August 2023 by Ryan Gass
Do not go here. Even if you show up on time, be prepared to wait several hours. I showed up and the waiting room was full of other patients that had already been there for hours. I was in the waiting room for an hour and didn’t see a single person get called back. A complete waste of time. Take my advice and take your business elsewhere.
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July 2023 by Hollie Powell
DO NOT GO HERE- After being told not to make an appointment to drop off a specimen, I stood in the crowded waiting room with my bag of p*** for an hour. Then the female who assisted me wouldn’t accept the specimen because my name wasn’t written on it. She would not let me write it and told me I would have to redo test and come back another day. She did not acknowledge that they placed stickers on the area that the name, date, and time should be written on without instructions in the bag. I made a scene and the supervisor accepted it. Unprofessional and mean- spirited workers. Updated from 6/2022
