Johnston & Murphy is a store known for its high-quality clothing and stylish shoes. Customers often find the staff, especially the store manager, to be very helpful and professional. One employee, Travis, stands out for providing excellent customer service, patience, and knowledge. Many reviews mention how Travis goes above and beyond to help customers find the right shoes, shirts, pants, and belts, making shopping a pleasant experience. Customers appreciate the wide selection and the quality of the products, noting that the shoes are comfortable and durable. The store's service is described as old-world, friendly, and attentive, which keeps loyal customers coming back even after years of shopping there. Despite some customers traveling long distances to visit, they are willing to do so because of the great experience and the trusted staff. Overall, Johnston & Murphy offers a combination of quality, style, and exceptional customer service that leaves a lasting impression.
Amazing customer service and really high quality clothing. Spent 5 hours trying to find nice fitting shirts at the mall.. should’ve just started here.
April 2025
A smaller store, but had everything I wanted. Which was just shoes.
March 2025
Was in the store yesterday and had a great experience with Travis. He helped me find several items - shirts, pants and just the right belt. I’ve been a J&M customer for years and shopped at stores in several states but Travis was the nicest and best help I’ve ever had - thanks Travis!
