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April 2024 by Vinnies Vision
Customer service is awful I asked for help they looked at me came over and didn’t even ask what I needed help with and on top of that I didn’t get a greeting coming or going
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February 2024 by Telula Damron
I love this place it's my fav when I go to the mall.
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December 2023 by hazael osuna
Always a chill spot to get my funky socks and my anime stufd
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November 2023 by Gina
The one at the Galleria forgot to remove the sensor tag causing me to go back the next day. The sensor did alert at all. So why use them?
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July 2023 by Artistichands Jones
Got what I needed had a great sale
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June 2023 by Deandra [Andre] Smith
6/16/23 - 1:40PM: Was in there regarding an outfit and while I was being helped by a kind person with red and black hair, they grew frustrated at checkout while insisting that I sign up for the loyalty program. No biggie right? Or so I thought. The machine that she was using to sign me up was not working so she asked for help from management. The woman with glasses and a nose ring came over, assumed that I was the source to the issue, and was excessively rude. When I indicated that it wasn’t as big of a deal and I didn’t need or want it by that point, she was insistent that it was required and talked over me in a assertive manner then the icing on the cake would be that as I was reaching for my bag, she thrusted it into my face and said “Be blessed” in a condescending way. I do not plan to return here and I felt really uncomfortable when I left.Maybe if you all want people to sign up for your loyalty program, you should make conscious efforts with your attitudes to ensure that they will stay loyal.
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June 2023 by Kokku Rohan
Best place for anime clothing and toys stuff
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June 2023 by lisa devonshire
It was so fun to go into a mall store from my teenage years! I bought a few knick knacks for my family and the lady at the register was awesome! She asked if I wanted to set up the rewards program (perfect since I lost my old punch card from the 90”s ) and it was a great experience altogether!
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June 2023 by Jackie Davis
I visited around 10am on Thursday the 1st and the cashier person was SO kind! They told me about the upcoming clearance items/sales and offered the $10 credit for my birthday month. Score! And as a bonus, every time I come by, the people behind the counter look fierce. And they're kind, too!
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September 2022 by Crystal
The staff is absolutely amazing, super nice and helpful and they are fast but make you feel like the only customer thereHighly recommend
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July 2022 by Rens Gill
I don’t know where the employee surgery is so I’m putting this here. Olive and Chris from the Galleria were the nicest people ever. They helped me even though the mall was gonna close. I thought they closed at 8 but they helped me anyway!!! I felt so bad!! Olive really helped me put a whole outfit together and I love it!! So I hope this helps her out.
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February 2022 by Dre'Ona Ware
I love this store. The prices may be higher than most but it's definitely worth it.
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January 2022 by ohhso_ V
I'm not from here so really annoyed online it says they close at 8 but the mall closes at 7. Fix your hours.
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October 2021 by Casondra Patrick
Kids love the shirts they have. Matches the bands they love
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September 2021 by Randy Moore (crazy4noodle)
It was an excellent experience, even though I wasn't able to find what I was looking for in the store.The girl I spoke with did everything in her power to make sure that I got what I wanted. She ordered it for me and the best part is it got shipped right to my house. I have already liked going to Hot Topic up the service I received at this store was beyond stellar! This has done nothing short for giving me an even better outlook on the franchise as a whole.
