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March 2024 by Caitlin Doke
Only after sitting at the clinic for 3 hours we had our meds send to this location as Grove pharmacy is our normal but it was after hours. I had waited 30-40 minutes by the time we got into the drive through, the lady couldn’t even give us any sort of ETA when meds would be ready, this is absolutely unacceptable we live outside of town could give me a 25 minute to a 3 hour time frame ZERO there was no way I was going to sit for an unknown amount of time with a sick child in the car.
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February 2024 by August Cates
This was my first experience attempting to refill my prescription through Walgreens at this location. Upon the filling of my initial prescription, they shorted me by one third of the total medication count; or 15 out of the 45 tablets for a 30 day total. Attempting to have this corrected resulted in an all day affair of being told they would have to rerun cameras, and making me feel as though I was just seeking medications for no reason. The whole experience was very unprofessional, and rather denigrating. If you would like a pharmacy that can fill your prescriptions correctly, and treats you with any sense of respect; I absolutely would bot suggest this location based on these experiences.
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February 2024 by Larry Cochran
Called to get an important seizure medication filled here today as the Walgreens we regularly fill at is closed. The lady that answered the phone was hateful and told me we needed a new prescription without asking what medication I needed to fill. I asked to clarify that I could not transfer a script from another Walgreens and she raised her voice and told me it was not in the Walgreens system. Called the Campbell location and it was immediately transferred and it will be ready to pick up in an hour. Disappointed in the customer service received and the flat out refusal to fill. I will not ever step foot in this store.
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February 2024 by Zolly Pop
On day three now of them telling me my prescriptions will be here by tomorrow. After sending out a message everything was ready to pick up and driving 40 minutes to go pick it up. What a joke of a pharmacy/ company in general* Day 6 still no prescription. They had one person reach out to say sorry. This is the worst “pharmacy” I’ve ever dealt with. No professionalism what so ever.
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January 2024 by Howie Johnson
I wouldn't write this review but every time I use this location it never has my prescriptions done when they say they will. I end up setting there for a hour waiting on them. This time they said they'd have them done last night so I gave them till 11am the next day, and they still didn't have it ready. I'm setting here still waiting and it's been 30 min.s. so far.
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January 2024 by Carl Sims
Not sure as why been having issues with some staff members. And a female pharmacist, between being rude and thus not acting professional, meds being lost , or not ready or even supposed meds not called in ..which meds was each time but yet the staff can speak and be rude to you but when you get tired of if and talk to a manager multi times . And yes again not being a .rude . I did ask why are they acting like Bwhich never called anybody the B word but yet guess sayingmanager also agree on that words the staff that causes issues so aso not really sure and the only thing . I have done is being nice and yes . I do know of others having pretty much same issues with same staff members also and I guess from the way . I was told they said something and now they can't get meds filled there also now so is that fair . Thought management was supposed to be there for you when there's issues which many of the mangers are very nice but . I even asked many employees have . I been rude to them which many that. I've asked said no . So . I will be contacting the headquarters for walgreens which . I literally had others with me when . There employees have yelled at me and treated me like . I wasn't a nobody . Which . I have literally asked questions on picking up medicines.which been a few that's treated me unfairly. Sorry . I guess I'm not understanding when a pharmacy worker did and has lied to me many times . Or get mad at me for saying a name to pick up medicine for some one else . ..I do know the names if the 3 people that has been giving me a hard times for years not sure if it's because. I'm disabled and they simply bully me .
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September 2023 by Denise Steel
Absolutely awful all the way around. Over 2 hours on waiting for your perception is ridiculous. An trying to go through the drive through is as bad. bad. ?
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September 2023 by Sheryl Watts
Excellent prompt prescription service this Labor Day weekend.
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August 2023 by Kelley Watson
Rude staff and has the slowest drive thru times. I can be the 2nd one in line and still wait 10 to 15 minutes. I had my Dr call in a prescription and it took them days to fill it.
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July 2023 by Jeff Myers
I use Frugal a lot, but I have not used it at Walgreens yet. Tina is exceptional when it comes to customer service. If her skills were modeled for new employees or other businesses, employees they would have many company assets in the people area.Tina was patient in showing me the Frugal Walgreens process. Tina treated me like I was the most important customer ever. She did with others in the store as well. I am completely impressed. Tina educated me in saving $12 on 2 bottles of body wash. I walked out of Walgreens paying only $2.58 for what normally cost $15+This Walgreens is always a nice experience. Whether using the pharmacy or the other services, the employees are top-notch. Tina, however, blew me away with her customer service.
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July 2023 by Bill Taylor
higher on some stuff, great clearance after Christmas, good phone service reminders
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July 2023 by Jake Curtis
Don't go here to get a prescription filled, apparently this pharmacy has no pharmacist.......
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July 2023 by Davis Baldwin
Thanks for closing while I was waiting in line. I won’t be back.
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July 2023 by Anne Flores
Pharmacy employees here are terrible. I called today because they left a message saying my childs prescription was out of stock. I needed it refilled sooner than they said it would be. I called to ask if i could transfer it to another walgreens. Instead of helping me find one available she told me i had to call around to other walgreens or call a different pharmacy then have them call and get the script sent to them. I called another walgreens right after. That pharmacy employee quickly said they were out of stock but told me to hold while she searched other stores. Found a store for me in 5 minutes. Will not return to this walgreens.
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July 2023 by 22whybri
I waited in the pharmacy drive thru line 15 minutes. When I got to the front they put up a sign that said closed. I was the last person in line. Thanks a lot for being slow and inconsiderate. Time to switch pharmacies.
