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September 2023 by Stephanie Foster
Not good. They only bright spot of doing business at the republic was Sergio.He deserves 10 stars.
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June 2023 by Todd Hull
It made me give on star this bank is worst you will find
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May 2023 by Chris Bunkelman
All the employees are great to converse with. I enjoy visiting the lobby.
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November 2021 by ElizaBeth Bell
Nice to know that when you call about a check question and get told by someone that they'll call you that day or the next for sure, because they know you're already frustrated with the horrible customer service you've already experienced, that what they mean is they won't call you and you'll need to wait an entire week to hear back from them because they took time off and no one else will help you.
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January 2021 by Michael Forrester
I do not use this bank personally but my business does and the staff are great! These guys have been handling a pandemic very well! Considering they can only conduct business through a drive thru! People say that the management is terrible, but quite honestly I've never had any issues with them! I can only imagine that people don't like them because people are being rude to them in the first place! Very professional and very friendly staff!
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November 2020 by Chris dirtytrucker08
I've always had a great experience with the staff. Looking forward to many more years of banking here
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December 2019 by Michael anzuoni
Not talking about the employees but the bank is the worst do not open any accounts with them Just had my direct deposit going there last week and took my money out paid my bills didn't have any money in it this morning so they closed my account and took my dirt to pause it and held it for 24 more hours so if you don't leave at least one penny in your account then you than to be habit what they call a soft close every time is my take I 24 hours every time to get your money out that is the worst policy in the crappies bank ever So I would advise you not to open any account would region bank Regions Bank
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December 2019 by Devin Williams
They suck
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February 2019 by Linda Lowry
Samantha is very nice, it's always a pleasure to bank with the girls at Region! Very polite and they always make sure everything is right!
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January 2019 by David Michael
Use for business, great service and easy to work with.
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December 2018 by Friedrich V.
Very nice people. We transferred from another Regions and they were outstanding. They always knew our names, and we were hardly ever there. So far, the Republic branch has treated us well.
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December 2018 by Zachary Heithold
The branch manager was very rude and unprofessional with her customer service. They force close our account you're getting a phone call on Friday saying they needed proof of address. Monday was a holiday, so I was going to bring it in on Tuesday. Tuesday morning my card kept on getting the declined and I called them. They informed me they closed it because i had not brought in the paper work yet. i worked all weekend and monday was a holiday. After we picked up our money after not be able to access for over 24 hours, they calles me saying transactions had come through. Apparently we still owed them for $102.29 after they said everything was finalized. The tellers on the other hand very friendly toward us. It was the higher ups that were rude and unprofessional.
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February 2018 by Brenda Stratton
Going on 6 days and my check that I deposited is STILL on hold!!!! I looked online and it said it can take up to 11 days, WTH!!! Other banks Ive had gives you the first $200 immediately and the rest the next business day. I depend on this money, I need it for gas and food etc so for them to hold my money for this long is outrageous. I will be canceling my account with them.
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January 2018 by Ian Taylor
HORRIBLE BANK! CHARGE YOU 5 BUCKS TO CASH YOUR CHECK?!? Isnt that the point of having a bank account is to not get charged for that?!? I WILL BE ENDING MY SERVICE WITH THEM! Its funny how the Regions in Springfield never once has charged me to cash my check but Repiblic does?!? Typical spoiled self entitled Repiblic People snooty little pieces of garbage!
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September 2015 by Karen Hill
Excellent service and great staff. I cannot thank the wonderful staff at the Republic Regions Bank Branch. They have been very helpful during a trying situation and I am immensely grateful. If you are looking to get any financial aspect of your life in order, these are the people to see and depend on. I cannot recommend them more.
