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June 2024 by Katelyn W.
nobody here will bother to do their jobs. they'll stand around gossiping talking about how bad their job is so nobody can get through the checkout lines. don't go to this walmart unless you want to wait hours getting through the line!
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June 2024 by Doesn't M.
Had to hit 1 But ZERO STARS got stopped at self Check out by man wearing no ID yelling I seen you skip scan and I laughed and said the hell you did hands full so I tried to hand him my bag so I could get the receipt and he started yelling she's resisting So the security guard came over and he too would not even let me speak Is saying I'll Just arrest you. Seeing these men were insecure power trips gave receipt and I got an attorney
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May 2024 by Tanya R.
I did a delivery order for Walmart in Raytown and none of my frozen items were delivered although I was charged for all of them. When I tried to call the store the phone rang and rang and no one ever answered. NEVER order delivery from this store as you will only get part of what you ordered but pay for the entire thing!!!
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July 2023 by Paul G.
I rarely shop at Walmart anymore. However I had a gift card nearly 2 years old and decided to use it up. I visited on Sunday at about 11am and went to the garden center doors and was met by a walmart employee standing 6 feet from a cash register only to tell me that no one is on the register at all. So I go back to my car and move it closer to the front door and go inside to buy a couple packs of sandpaper and cord replacement ends. As I walk back to the isle with the items I needed I observed other isles and noted they were all in disarray and looked as if they hadn't been stocked or tidyed up in weeks. I knew the sandpaper was reasonably priced, however the replacement 3 prong plug end was $7.58 and seemed pretty pricy. So I pulled out my phone and found it on amazon for only $3.99 with prime delivery to my home. As I strolled to the check outs I heard and save groups of 3 walmart employees grumbling together in one isle. I passed another employee on the phone complaing how angry she was. I noticed in the camping isle many items were under lock and key priced at only $30 I knew I wasn't going to be hunting down a disgruntled employee to let me see the item behind the glass. I get to the checkouts and noted none of the "self checkout lanes" were open. They did have approx 6 checkouts open with an average of 6 people in each line. I got in line and the person in front of me had $200+ in groceries I waited to be rung up. When I got to my turn the young girl behind the counter didn't even acknowledge me, until I asked how her day was going. Needless to say I used up the gift card and told myself this was absolutley my last visit to any Walmart store. I find better prices on Amazon with easy fast home deliveries and easy returns. The Walmart on 350hwy in Raytown MO reminded me of the old Dirty Dons Discount. When I left the Walmart store I felt dirty and cheap perusing the unkempt isles with no help and no so cheap prices. Please do not shop at this store or any Walmart, there are better places to spend your hard earned dollars and save time and frustration. Its painfully obvious Walmart isn't going to change and they have no respect for the customers or their stores. And any bargain you get is not worth the time and hassle. I'd give them a ( 0 ZERO ) if I could. I've been told by others they are all this way now. What happened to the respect of caring for your isles, speaking to customers, having a good attitude? These won't be found at Walmart.
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July 2023 by John G.
Hi, I wouldn't even give a one star! First it is dirty and they are always never have things stocked. They have things priced and never honor it. Also they never have hardly any registers open. This place is a joke.
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November 2022 by Rian A.
The last time I was there was when it was first built and it was beautiful. Now, it has gotten a bit run down. The outside looks terrible. Like it has not been maintained at all. I was so disappointed. When I went inside, same thing, shelfs we no longer neat and tidy just a mess. Another place gone to hell. So Sad
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October 2022 by Zae L.
Dear Walmart you are almost exclusively self-checkout now. The last time I was there the lady checking receipts at the exit was stopping everyone. I chose not to participate in that foolishness, so I just skipped the exit line and left. I heard her saying "Ma'am, Ma'am" as I kept walking. I simply raised my hand above my head and shook my receipt, as I kindly Ieft the store. You can either trust me to do self-checkout, or you can put your cashiers back in place so they can resume the position. l'm not interested in the job, so if I fall short, oh well. I'm also not interested in proving that I did your job for you. You expect me to be a cashier with no training then that's your problem, not mine. Don't audit me for a position you refuse to employ any longer. Signed, By us customers
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September 2022 by Danielle D.
I waited over 10min outside for my pickup order. I called multiple times. I called the store main number multiple times. No one answered. No one brought my groceries out. I checked in at 7a. My pickup time was 7a-8a. The fact that no one came out after I sat there and called the store multiple time. What's the point of having pickup scheduled from 7-8a when no one will bring your order out. I received a message at 6:50a that my order was ready. The app won't let you check in until 7am. I was at the store at 7:09a. EVERYTIME i come to this store I have problems. Either they take over 30mins to bring the order out or I end up with someone else's groceries. I was the ONLY car at pickup. And why doesn't the store answer their phone? I called pickup 4x and the actual store customer service multiple times. This place is a JOKE!
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November 2021 by Michael K.
Showed up to the store at nearly 8am. Not a single car in the entire parking lot and store was closed. Never heard of a Walmart opening 2+ hours late but then again, there's this one.
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May 2021 by Robert G.
I never had this problem before as a door dasher I was late to pick up an order. Y'all call yourselves the best fastest Walmart better than any Walmart but still I'm waiting on my order 1 hour later from the drop off time. This is ridiculous
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March 2021 by Joe H.
Need more checkouts open or more self checkout. 5 checkout lanes are not enough at 10am. Management is clearly not into customer service
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February 2021 by NaTasha C.
I understand the rules at self check out. It was an over site on my behalf. The man that was watching over self checkout let me go through. I had an item that had an age requirement so a cashier had to approve it. She was so rude! As soon as she came to me she says " you can only have 20 items in self check out!" Several times. They were large items. I only had 22 items. I could see her saying something if I had 25, 30, 40 items or more. Clearly the man saw my cart and still let me in self check out. It took everything in me to act like I had some home training. I almost just left everything right there. An attitude over 22 items instead of 20....
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February 2020 by Christine C.
Super convenient location to my home. Super inconvenient checkout. Literally, seriously literally, the only open lanes (2x), were one on each end self-checkout. Exasperated, I nearly just walked away. It is very difficult for me to shop as I am in a great deal of pain. To come in when it is slower, therefore no long lines to be expected is my goal. However, if the lines aren't backed up to clothing, there may be 1 checker and have to go to self checkout. I get to bend and lift everything 4 times. Once to check myself out and again back to the cart, once to put in the car, once again when I get home. This store seems to be the destination for unruly people, showing off to friends as to whom can be the most loud, speaker phone yellers (like what is the point), hollering across the store, preteens running around the store, all to impress their family and friends, and everyone in the store. It's the 'I dare you to say anything' movement. No dignity, no grace, no self respect or respect for others. My mother with dementia asked a woman if she didn't mind blocking the aisle and within a couple of minutes we were surrounded by adults and children acting giddy, jumping around, and promoting the argument that ensued. This woman blocked the aisle purposely crosswise knowing others were trying to pass by. It was a set up. After this unruly character poked my 81 year old mother in the chest, I let her know "this setup you've created for your entertainment is sorely sad, especially when you are targeting an elderly woman with dementia." " I highly recommend that you never touch my mother again. " I told her "in the meantime, if this is your only way to obtain entertainment" that I felt sorry for her and would pray for her. I said "let's all pray if you will. " Her friend said "Amen" and told the troubled character, "this acting out is ridiculous and we need to move on." The bathrooms are dirty and not stocked. If you let a checker know, they give you the, "so what" and turn the cheek look, or mumble and laugh if with other coworkers. I understand produce must be purchased much quicker than other items in the grocery area, but I do not care what the date says, if the lettuce is slimy or rusty, it has to go. Lately, I have noticed certain items being out of stock for weeks at a time. Simple things like Lipton instant tea. GREAT!! The ladies and gentlemen that work in the aisles stocking, during the afternoon and evening hours are THE BEST!! ALL OF THEM! There is one very shy young man but even he is becoming fun and will help find anything I need. He just needed confidence and no fear of embarrassment of being a teen working at Walmart. I get that. I was a teenager once too, and is he opening up very well. He has learned where the little things are located and he crawled on the floor to reach an item on the back of the shelf for me. They are all friendly and helpful. The checkout employees lately behave with no common decency for a sense of professional urgency, ever. They reign the checkout as their little Kingdom and we are their annoyances. I know from experience that customer service on the line can become burdensome and difficult. However, I truly do not want my bananas sacked with canned goods and also why I separate out the soft groceries from the other. I do not want my pizza turned on its side. That's why they are sold lying flat. Do not try to talk to customer service on the phone, they never answer, and you will get hung up on even if you are patient and stay on hold with the crackling background music for 35 minutes. I understand an even tempo is great for stress reduction, and less mistakes. I also understand, if there is 1 checker open, they might develop an attitude. I've had some really great and helpful checkers, lately though, it appears they are reverting back to the mindset of "I will get to you when I am ready", because "you could go to self-checkout if you are in a hurry or don't w
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January 2020 by Keshia S.
Went there to make a return. I was greeted by Sharon and she was absolutely amazing! She was friendly she had an contagious smile and was very nice to my kids. She was also friendly to everyone else she encountered both customer and staff. Although it was short visit she made it very worthwhile.
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June 2019 by Eri B.
They have what you need but with all the lanes they have to be able to pay you would think they would have more than 2 registers open.
