-
July 2023 by Paul G.
I rarely shop at Walmart anymore. However I had a gift card nearly 2 years old and decided to use it up. I visited on Sunday at about 11am and went to the garden center doors and was met by a walmart employee standing 6 feet from a cash register only to tell me that no one is on the register at all.So I go back to my car and move it closer to the front door and go inside to buy a couple packs of sandpaper and cord replacement ends. As I walk back to the isle with the items I needed I observed other isles and noted they were all in disarray and looked as if they hadn't been stocked or tidyed up in weeks.I knew the sandpaper was reasonably priced, however the replacement 3 prong plug end was $7.58 and seemed pretty pricy. So I pulled out my phone and found it on amazon for only $3.99 with prime delivery to my home.As I strolled to the check outs I heard and save groups of 3 walmart employees grumbling together in one isle. I passed another employee on the phone complaing how angry she was.I noticed in the camping isle many items were under lock and key priced at only $30 I knew I wasn't going to be hunting down a disgruntled employee to let me see the item behind the glass.I get to the checkouts and noted none of the "self checkout lanes" were open. They did have approx 6 checkouts open with an average of 6 people in each line. I got in line and the person in front of me had $200+ in groceries I waited to be rung up.When I got to my turn the young girl behind the counter didn't even acknowledge me, until I asked how her day was going. Needless to say I used up the gift card and told myself this was absolutley my last visit to any Walmart store. I find better prices on Amazon with easy fast home deliveries and easy returns. The Walmart on 350hwy in Raytown MO reminded me of the old Dirty Dons Discount. When I left the Walmart store I felt dirty and cheap perusing the unkempt isles with no help and no so cheap prices.Please do not shop at this store or any Walmart, there are better places to spend your hard earned dollars and save time and frustration.Its painfully obvious Walmart isn't going to change and they have no respect for the customers or their stores. And any bargain you get is not worth the time and hassle.I'd give them a ( 0 ZERO ) if I could. I've been told by others they are all this way now. What happened to the respect of caring for your isles, speaking to customers, having a good attitude? These won't be found at Walmart.
-
July 2023 by John G.
Hi, I wouldn't even give a one star! First it is dirty and they are always never have things stocked. They have things priced and never honor it. Also they never have hardly any registers open. This place is a joke.
-
November 2022 by Rian A.
The last time I was there was when it was first built and it was beautiful. Now, it has gotten a bit run down. The outside looks terrible. Like it has not been maintained at all. I was so disappointed. When I went inside, same thing, shelfs we no longer neat and tidy just a mess. Another place gone to hell. So Sad
-
October 2022 by Zae L.
Dear Walmart you are almost exclusively self-checkout now. The last time I was there the lady checking receipts at the exit was stopping everyone. I chose not to participate in that foolishness, so I just skipped the exit line and left. I heard her saying "Ma'am, Ma'am" as I kept walking. I simply raised my hand above my head and shook my receipt, as I kindly Ieft the store. You can either trust me to do self-checkout, or you can put your cashiers back in place so they can resume the position. l'm not interested in the job, so if I fall short, oh well. I'm also not interested in proving that I did your job for you. You expect me to be a cashier with no training then that's your problem, not mine. Don't audit me for a position you refuse to employ any longer. Signed, By us customers
-
September 2022 by Danielle D.
I waited over 10min outside for my pickup order. I called multiple times. I called the store main number multiple times. No one answered. No one brought my groceries out. I checked in at 7a. My pickup time was 7a-8a. The fact that no one came out after I sat there and called the store multiple time. What's the point of having pickup scheduled from 7-8a when no one will bring your order out. I received a message at 6:50a that my order was ready. The app won't let you check in until 7am. I was at the store at 7:09a. EVERYTIME i come to this store I have problems. Either they take over 30mins to bring the order out or I end up with someone else's groceries. I was the ONLY car at pickup. And why doesn't the store answer their phone? I called pickup 4x and the actual store customer service multiple times. This place is a JOKE!
-
November 2021 by Michael K.
Showed up to the store at nearly 8am. Not a single car in the entire parking lot and store was closed. Never heard of a Walmart opening 2+ hours late but then again, there's this one.
-
July 2021 by Amber G.
Every time I go to this Walmart it's always the same big black lady working self checkout, Kimberly. She's always so rude to me and any white person around me. Just because you don't like what's going on in the world doesn't mean you have to be a c**t to the common folks around you. Walmart needs to fix this issue and have employees treat everyone the same or fire people like that. As someone who is higher up in a customer service job I don't tolerate employees like this at all and she should be ashamed of herself thinking she's better than anyone just because of her skin tone. WE'RE ALL THE SAME!!
-
May 2021 by Robert G.
I never had this problem before as a door dasher I was late to pick up an order. Y'all call yourselves the best fastest Walmart better than any Walmart but still I'm waiting on my order 1 hour later from the drop off time. This is ridiculous
-
March 2021 by Joe H.
Need more checkouts open or more self checkout. 5 checkout lanes are not enough at 10am. Management is clearly not into customer service
-
February 2021 by Nick Carpenter
Poor service. Delivery didn't happen after 5 days. Had to go pick up my order. Store would not answer phone. I called customer service and they could not reach store either. Worst experience ever. Will start to look at other food delivery services since this Walmart can't figure out that they are not the only service in town.
-
February 2021 by NaTasha C.
I understand the rules at self check out. It was an over site on my behalf. The man that was watching over self checkout let me go through. I had an item that had an age requirement so a cashier had to approve it. She was so rude! As soon as she came to me she says " you can only have 20 items in self check out!" Several times. They were large items. I only had 22 items. I could see her saying something if I had 25, 30, 40 items or more. Clearly the man saw my cart and still let me in self check out. It took everything in me to act like I had some home training. I almost just left everything right there. An attitude over 22 items instead of 20....
-
December 2020 by josh rodriguez
Never enough cashiers.
-
February 2020 by Helena B.
Very helpful staff. Many have been there for years, and take the time to greet you like a friend and treat you like family. The store is usually well stocked in every department. I would have given this store 5 stars, except for the fact that slowly the checkers have been replaced by machines (which is refuse to use) and there are usually only 2 registers open in the evenings, and the wait can be tedious. *Walmart, if you're reading this... Your strength has always been your staff. Less machines and more real humans at the checkout would be great.
-
January 2020 by Keshia S.
Went there to make a return. I was greeted by Sharon and she was absolutely amazing! She was friendly she had an contagious smile and was very nice to my kids. She was also friendly to everyone else she encountered both customer and staff. Although it was short visit she made it very worthwhile.
-
June 2019 by Erika B.
They have what you need but with all the lanes they have to be able to pay you would think they would have more than 2 registers open.