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August 2024 by Jojo Dee
Completely ridiculous you have 1 person working. It's impossible to get anything done. Just close the pit.
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August 2024 by RHEC816 Love
Lost my mail so I sent in email over a week ago haven't heard anything went up to the post office the male said oh they are still looking for it and sent me away didn't even bother too look. The mail I have missing is very important and I need it. As I'm wondering if the old white guy that delivers mail delivered it to someone else as he is a problem and slams our mail box to make our dog go crazy he is just rude
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July 2024 by Bridget Nelson
I would give them a zero. I made an appt for my disabled sister in a wheelchair to get a passport. It's hot I get all the way in there stand in line just to be told the person isn't at work today. Ok then why didn't anyone call me and tell me not to come for nothing. Maybe ya don't have to deal with someone disable. It's not as easy as it looks getting out and about...That's why you make an appt which I did I'm just livid! Then they tell me to go to Longview post office they take walk-ins that was a LIE
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July 2024 by Twila Moore
I am writing to express my concerns about the operations and staff conduct at our local postal office.
Firstly, I have noticed that some postal clerks exhibit unprofessional and rude behavior. This negatively impacts customer experience and undermines trust in your services.
Secondly, there have been instances where the postal office hours appear to be arbitrarily altered. On certain days, there are signs indicating closures for lunch, and occasionally the office closes earlier than the stated hours. For example, on June 4th, the office closed 7 minutes earlier than the scheduled time.
I believe it is important for the postal office to maintain consistent and reliable hours of operation. Employees should adhere to the established schedule to ensure that customers can plan their visits accordingly.
I hope you will address these issues promptly to improve the service quality and reliability at our local postal office.
Thank you for your attention to this matter.
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May 2024 by Iris H
I try to come here when they open, in fact a few minutes early since I have to go to work in the morning. They say they open at 8:30, but they never open the doors on time. Today I waited till 8:38, and then just left going to be late to work. What a waste of time & so unprofessional of them.
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May 2024 by Serious Baylis
Cheated my 72 year old mother out of $100 somebody need to be fired ??
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May 2024 by M Mccarty
Your clerks at the at the Raytown Store.
Are most u satisfactory. The two I've come in contact with are unhelpful and the one today was curt and hateful. Also a week ago Friday the store was closed more than a hour before the posted time on the door. One star is too much to rate them.
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March 2024 by Jill Jurgeson
Useless. The man behind the counter doesn’t even look up your package that has been lost. He just looks at the receipt and somehow knows all about the package. Do t waste your time here for any customer service.
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January 2024 by Sonnia Mcbride
Why is it the post office in Raytown, will not answer their phones?
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January 2024 by Ron Ferguson
Haven't recieved my mail since January 6th today is the 16th. According to Informed delivery I have 24+ pieces floating in limbo.I have bills and important pieces expected. Where's my mail???i.
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January 2024 by Diane Spence
They miss 2-3 days of picking up mail
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December 2023 by Marcia Reardon
Got in fast...no long lines. The employees were quick but curtious.
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December 2023 by Virginia Masoner
I went up 3 weeks to get a new lock for my mailbox. Because I lost the key here we are over a month. No one called me to let me know to come pick up my keys. The customer service is horrible the communications horrible. The store itself is dirty. The long wait lines is ridiculous, especially during the holidays. I will never recommend anybody going to the post office located in raytown
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October 2023 by Lee Appleberry
Update they can’t even answer the phone and lost another package smh . this was 5 years ago They lose a lot of packages. They can never find my stuff and very rude Sevice. Still haven’t the same problem 5 years later
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August 2023 by Ray Emert
Friendly employees, clean and safe.
