“If their finest employee, Daniel, is there, you're in luck. Friendly and knowledgeable. He has been there for years and I never truly appreciated him until I had someone else wait on me or I went to another USPS location. I have even turned around and left when he is not there.”
“Wow ? surprised to see the lower reviews! Every time I come here they hit home runs and especially Alisha in the passport office. She had us in and out in record time. So friendly! They do passport photos btw BUT be sure to make an appointment.”
“Even though it's a bit out of my daily route, this is my favorite USPS in town. I've taken off a star due to the short hours (M-F 12-4), but the clerk keeps even the longest lines moving super fast. Definitely know their stuff, and he consistently checks to make sure you're not being overcharged. You can check the PO boxes 24 hours a day.”
“Best Post Office experience ever! I had a mass mailing of 200+ items that was rudely turned away at another PO. The NE Rice team helped me problem-solve, and working together we had it done within an hour. I experienced nothing but positive attitudes and hardworking collaboration from this staff.”
“Great customer service! John was very nice, knowledgeable, and efficient. I was in and out in under 15 minutes. Parking could be better but overall, awesome experience!”
7:30AM - 6PM
30 W Pershing Rd #112, Kansas City“Cass at the up front desk is really the best I messed up on my passport one time when I was supposed to apply for a new book instead of renewing and she was there to help me re do my application she’s a 10/10 associate if you ask me if you see this you know who I am ? ”
“We went "walk in" to get Passport renewed for my daughter, All post offices in Bay Area need Appointment, we had filled online application, he did a great job to complete our process within 10 minutes. Customers/applicants please fill your online application, have photos & copies of documents for expedite the process.Carry debit card, cheque or cash. Hope this helps.BTW for adult applicants who doesn't have appointments, please visit post office on Lawrence & Arques, They allow walk-ins . Thank you.”
“Went in to get a change of address form. Employee was helping people in a timely manner. He also had a lot of KARENS to deal with and he handled them all so well. Dude needs a raise lol. He was helpful in my efforts and handled business with the long line coming in and out”
“Krystal was very helpful in getting passports for my family of 4! She was very knowledgeable and friendly and able to get our applications, payment, and photos completed efficiently.I think the biggest thing for anyone getting a passport, is making sure you are bringing all required documents to ensure a smooth process (similar to the DMV).”
“Clean, fast, polite, professional. No large drop off bin for packages and had to stand in line to drop off, rather than drop and go. Otherwise, nice little neighborhood post office”
11:30AM - 12:30PM
300 W Pershing Rd, Kansas City8:30AM - 5PM
4320 Dr. Martin Luther King Jr. Blvd, Kansas City“Only reason I gave 4 stars is because when our regular post man is off for any reason; the subs act like they do not care at! We constantly got each other’s mail r no mail delivered at all! Our regular post man is good & he’ll always call u on intercom for any pkgs b4 putting them in mailbox BUT WILL NOT STOP & AND GIVE U ALL UR MAIL LOL WE ALSO CK WITH U B4 HE PUTS A STRANGE NAME IN UR MAILBOX! Really like our post man & he’s been with us I know ever since I’ve moved here in Sept 2013! Give him our appreciation for all the good work he does & if he retires he’ll b surely missed????????????”
11:45AM - 1:45PM
5824 E Truman Rd, Kansas City“Julius, let me tell you about Julius. Dude is not only the most helpful post office manager/employee I’ve had the “pleasure” of dealing with… normally, for me to get anything done at a post office at my previous address, it’s similar to waiting in a DMV line to get your license renewed only to find out your having all your teeth pulled by a dentist instead.
Julius was not only helpful to more than expected and well above my usual “helpful” service received. That man is sincere and you can tell he’s generally happy that he gets to help and thats very pleasant to be real. Itll make a sore attitude turn into a smile least and that was worth more to me than the great helpful service received! I needed a mood change so thanks for the excellent service my man and keep being upbeat and happy it rubs off on people :)”
“I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.”
10:30AM - 1PM 2 - 4:30PM
1500 S Northern Blvd, Independence“This is my only day off this week, I walk up here to get my mailbox key and they have a sign stating they will be closed 25-27th which is not posted on this site. How inconvenient.im expecting important package now I have to wait over a week an half till my next day off.”
8:30AM - 5PM
1415 Main St, Grandview“Let me tell ya. Our package somehow had grandview as city when we live in a different one. We called them and the man on the phone, I’m sorry I forgot your name, told us he would make a note AND send an email to the warehouse to flag it and return to their office. He called us today to tell them it rerouted back to them and that we could pick it up or he’d send it to the right address. What a beautiful soul!!!!”
“For our passport appointment, Patricia was so helpful and efficient. She even called us before our appointment to communicate the photo services were not working and make sure we had all of our documents ready. It was a wonderful experience! Thank you, Patricia!”
“I could tell that there was going to be a wait. I think a few ppl did not grasp this because the whining and complaining from others in line frankly made the wait seem even longer. There were children in line that were quite and well behaved... Just saying if there is 10 ppl in line and only one agent well be prepared to wait for a bit.”
“Samantha if you knew your local post office, you would know that this location doesn't have a self service machine so know what you are talking about before complaining.. The guy who works there works at 2 different locations and is extremely nice even when the customers are extremely rude to him.He is awesome and friendly...I only come to this post office because of him”
“I have gone twice since 4/30. I got 2 money orders the first time and mailed a package the second time. The lady that helped me both times was nice and helpful and the building was open. I will keep coming here even though they have limited hours. Parking was not an issue either time and the Westport library is right across the street so I returned a book as well.”
“Rodney was working the counter for an appointment I had. They were able to get me in and out quicker than I thought and made a process I thought would be painful very simple and easy. Thank you Rodney!”
“These 5 stars are my mailman! I just want to say thank you soo much for being our mailman. He has been here walking from box to box in this weather! Thank you sir!!”
“I recently moved from Raytown to the Northland. While I had arranged for my mail to be forwarded, my brother shipped a birthday present to my former address by mistake. After speaking with the new tenants, I believed the package to have been lost or stolen. I went to the Raytown Post Office to confirm. To my surprise and delight, Kyle—the most amazing mail carrier in the land—took the initiative to collect the package from the mailbox and return it to the post office. Thanks to him—and to Taylor who tracked down the package minutes before five and arranged for it to be forwarded—my brother’s gift will soon arrive at my new home. I’m so grateful!”