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February 2024 by Davion Williams
I went in here the older guy that works here is very nice and helpful it’s just the store is a little bit pricey
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January 2024 by ogriz187
Friendly staff
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November 2023 by Katheren Minter
Need a tool! If they don’t have it they’ll order it for you
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November 2023 by Joshua Aldrich
Great place smart people.....
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November 2023 by Tony Grecco
Called for a break caliper for the driver side rear. They said to be there at 6:15. Got there early. The part came in and it wasn't what was ordered. He insisted we said driver front. Why would we say front when we were needing the rear to finish the job. The mistake wasn't on us. Had to drive to the Independence Mo store no thanks to this store not ordering what we needed.
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October 2023 by scott hatcher
I don't appreciate a O'Reilly employee trashing my car. All I wanted was a air filter. I told the employee what kind of vehicle I had. He said that's you first problem is you own a Subaru.Not a happy customer.I will never go back to the Raytown Mo store.I'd hope they would have better customer service training.
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October 2023 by J C
On 10/11/23, this isn’t the 1st this has happened, went to the store before closing time and found the door locked and the open sign on. Female employee, and another female in street clothes, just stared at me after trying to open a locked door. Went to Autozone to spend my money. They were busy as Oreilly’s parking lot was empty.
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October 2023 by Martine Munoz
I just love Abby the store manager she’s so awesome she always goes over beyond with customer service. I live in Grandview I drive all the way to Raytown just to receive her service she always has a smile on her face she is so high vibrational!!
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August 2023 by Bradley Puckett
Huge fan of oriellys its typically the only place I will go but the raytown one on 350 is TERRIBLE. The store and staff is a disaster. Nothing on hand is actually on hand. Some of staff is too busy openly cheating on thier gf to help customers. He had multiple girls on speaker and talked about his sex life and laying it on thick to these poor girls instead of helping customers. Ive been given broken parts and wrong parts multiple times once because the dorman sensor was "only 1 number off and look kinda the same". There is a white guy with a pony tail. He is a super good employee and now my prefered. The lady is pretty alright too and I would definitely work with her but this store is a mess. I typically have to drive to lees summit to have a good experience.
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July 2023 by Td Jones
I really enjoy this store customer there's a guy there by the name of Mack basically telling me what my problem was with my car and that's what it was I Abigail awesome John awesome as well
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June 2023 by Joshua
I travel the country and I go to a lot of auto parts stores. I like O'Reilly's the best and this one that I did business with today has a young lady there named Abigail. I spoke to her on the phone and she was extremely helpful and had knowledge of the products and was generally a really nice person so I will give you five stars. Thanks for being awesome Abigail!
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May 2023 by Sean Mcentire
They always get me my part and get me back to fixing my car always nice employees
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May 2023 by Kidabug 1983
I WILL NEVER SHOP THERE AGAIN because yesterday night I went to pick up a cart part for my mom and it was under the mechanic company name that was working on her car and the guy in the store questioned me like I was a thief as I was paying for the item and I wonder if he ever questions anyone that is not a person of color the same questions as they are paying for the items they are picking up and
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April 2023 by jackie bruce
The owner really needs to come and check this location out every time I come here customer service is very poor you call the place and they leave you on hold from 10 to 20 minutes this is by far the worst location in Kansas city area. Get it together please!!!!!
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November 2022 by Carolyn Omoruyi
Friendly staff personnel answered my questions regarding products I inquired about. Very knowledgeable about each one. Very simple, quickly in and out. No problems. I call that behavior, business. Thanks guys.
