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February 2024 by Ashley Fae
Anthony and Raven were great help! They were very respectful and a good vibe!
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February 2024 by Heidi C.
The people working were friendly. We got a new phone. It was hard to get a printed receipt, showing exactly what I paid for. They tried to charge me for a phone case, which I did not get, but gave me a refund. They also put insurance on our plan, which I did not want. We've had the service for 2 weeks now, and it seems to work well, other than the mobile data, which is not so great sometimes.
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December 2023 by cookie winters
Very good customer
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October 2023 by Sulema Gonzales
Why does it say open and when u pull up its all boarded up?!
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July 2023 by Steven Nelson
I cant trust a Phone store to sell me a phone if they dont even have away to be called! Now i have to find some where else to port over to.
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May 2023 by Jessica Matthews Tindall
1st and foremost!! "Mocha" was such a pleasure to do business with! We walked into the store, said what we were looking for (new service), and was out the door with everything we needed in 15 minutes TOPS! I would highly suggest looking into this location for very reasonably priced products and services! You can be confident in knowing that they seek to provide you with the best plan/service for you, the process is seamless, and the staff is amazing! We are very happy with our decision to use them for our daughter's 1st phone! Thank you Mocha!!!
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October 2022 by Rico Woodard
Lady that served me (Lashawn)was extremely mean and unprofessional. Sold me a phone a didn't want. Didn't want to refund it when it didn't work. Got irate when I tried to get another phone. Over charged me for phone and accessories. Well not go back to this location. I've been with Metro for over 10 years.
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June 2022 by Kristall Pruitt
She didn't fix the issue my husband was having with his phone and had locked the door 3minutes before posted closing time.
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October 2021 by Jess D
Hands down best customer service. AJ was very personable, knowledgeable and kind. Honestly, I dread walking into any phone store just because I know I am about to become very frustrated and confused to say the least. But man, Robert the store manager along with his crew (AJ and another gentleman whose name begins with a D) are the definition of an A team! This company should consider itself extremely proud and grateful to have men such as these dedicated to their customers. I can guarantee you that these men alone will ensure loyalty and longevity from customers!
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September 2021 by Nancy Dempsey
Veronica is super easy to work with and offered great customer service!
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May 2021 by Loretta Crawford
A J was very helpful and knowledgeable about my phone and the features. I am now a happy camper.
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May 2021 by Richard Quinn
Went in to see Aj and just when I thought my phone would never work again Aj got to work and did something miraculous to make my phone work again thanks sir ?
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May 2021 by Aisha Harlin
I came in to this store and Aj helped me out .Very professional courteous and knowledgeable to add to that he couldn't have done a better job he is definitely a blessing for T-Mobile and Metro Thanks Aj???????
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April 2021 by Donald Harring
I went into this location and was assisted by this wonderful salesmen i originally thought was the owner the way he carried himself but then learned he was an amazing sales associate and his name is Aj and Aj gave me an excellent deal on my phone and accessories and made me feal like family i wont deal with anyone else or go to another store besides this one !!! Come to Raytown and see Aj Y'all he will surely take care of you! Thank AJ ??
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April 2021 by Harry Rogers
Davon was really helpful. I loved his customer service skills. He so patient as i was trying to pick the right phone for my brother in the nisring home. Even thou the phone was not avaiable in the store he worked with me to fine out if the phone could me ordered in. He put in on hold until i could get back in to pick it up. He never seemed like he needed to push me. Great Service#! Great Job!!
