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March 2024 by Dedra R.
Today I made a routine stop at the CVS on 53 rd and Blue ridge. This stop was by far the worst customer service ever. The pharmacy tech that assisted me was A.J. AJ has zero customer service he does not allow the consumer to ask questions and when you do his remarks were just unethical. When trying to speak on the conversation I had with my insurance to verify coverage for a medication, AJ made the statement I guess you know everything. CVS must do better in serving our community. It's disappointing to have such horrible service. This was my farewell visit. If I could give a negative zero for a score would be to nice.
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February 2024 by Vernon Moody (Local Lead Seo)
This is directed at the pharmacy . The staff was very helpful and caring when my wife and I came to get the covid booster and the flu shot. Thank you all for you caring attitude.
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December 2023 by Joe C.
I thought this was the worst CVS for service, and having things in stock. I've called around and all of the CVS stores on the Missouri side are terrible.
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October 2023 by Carter James
Very unprofessional and lazy, I will not be getting anymore of my prescriptions or household items from CVS when there's a cleaner and better staffed Walgreens across the road.
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October 2023 by Anthony Blessington
Don't get your scripts here if you have a day job. Pharmacy closes at 6.
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September 2023 by SamsGarageSale
Pharmacy very understaffed. Very slow. Lines of people lined up. One pharmacist and one tech taking care of drive up and counter. They are running a week behind fulfilling prescriptions. I drove across the city while on hold. They are not answering phones. The people working are doing the best they can. CVS corporate needs to step up. I had the same problem five months ago. My script was sent here by accident. Nothing has changed. Avoid this Pharmacy
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March 2023 by Penti Menti
I've always had really good interactions with the pharmacy. When my kiddos were sick La took time to come and help me pick out over-the-counter medicines. All the techs have been really nice. Sure they get stressed, but I can't imagine having to have worked in the medical field, any part, during the pandemic.
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March 2023 by Natalie Cardello
I wish I could give 0 stars.I always have questions about my prescription and The pharmacy never answers the phone. Ever! The will keep you on hold or hang up!I waste my time driving all the way up there for something They could’ve told me over the phone if they would answer
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January 2023 by Roaming Tigress
HELP THR PHARMACIST Daniel!!!! Every time I come up there it is just him. The phone is ringing or on hold, the drive through is like rush hour…packed with cars not moving, the line inside is a little better when he isn’t having to give Covid shots on top of everything else.When Stacey worked there I looked forward to coming in and chatting with her as well as several of the employees. Now the front of three store is all néw people who aren’t the most helpful except two or three. I will get their names as they deserve Recognition!!Please get help for the pharmacy in the evening! Answer the phone or hv someone just to do that. But give Mr Lam a raise and a break for putting up with this disaster of a pharmacy.Oh and please upgrade the building lights and parking lot. Last time I went to my car I found a rib that someone had half eaten. That’s just nasty!
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December 2022 by Cj Mathews
Never had a problem hope it stays that way but they can clean up the lot better
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November 2022 by Stephanie Zumwalt
PHARMACY is very slow and the one girl is very rude. She has red hair.
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August 2022 by Dishae Johnson
Terrible experience with the pharmacy. Morgan had a rude tone, and La the pharmacist was no help with getting my prescription transferred over as soon as possible. It seemed like they didn't want to do the work if I'm being honest.
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August 2022 by Dannielle Price
No one ever answers the phone or calls back about prescription status!
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January 2022 by Corina Guzman
If I could leave less than 1 star I would. The cashier was terrible. She was rude and impatient. I must add that the pharmacy staff was great and so helpful.
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December 2021 by Cheryl wyrick
Dont think you can go through the drive thru. They do covid tests and they take up the drive thru. And dont try to call the pharmacy. You will be on hold forever. Go to walgreens!!