Casey's is a convenience store with mixed reviews. Many customers praise the excellent and friendly customer service, with specific staff members noted for their great attitudes, willingness to help, and going above and beyond, such as offering assistance and drinks. The store receives high ratings for this care and attention. However, there are consistent complaints about inventory and maintenance issues. The location is frequently out of stock on popular items like fountain pop and cups, and the fountain station is often messy or out of service. A significant drawback is the reported lack of hot food, and the store feels in need of a remodel. While the service keeps people coming back, operational shortcomings are a noted frustration.
