CVS is a convenient store and pharmacy that offers a variety of products, including groceries, which can sometimes allow customers to skip other stores. The store is clean and well-stocked, with helpful staff and plenty of coupons available. The self-checkout system is available, but staff members are still around to assist if needed. The pharmacy team, especially staff like Mr. Dennis, is dedicated to helping customers find what they need and providing good service. The store experienced some issues, such as computer problems, but managers remained calm and kept customers informed, preventing any frustration. Customer service varies; some staff are friendly and go above and beyond, like at the Minute Clinic where the doctor provided excellent care. However, there are moments when staff suggest using self-checkout instead of personal service, which some customers find disappointing. Overall, CVS is a reliable place for quick shopping and healthcare needs, supported by caring employees.
Clean and convenient for quick stops, has a lot of grocery store items in stock so I can skip HyVee sometimes. Self checkout is nice but there are still people around if you need help, plenty of coupons and the lady manager I always run into is kind.
February 2024
Switched to this pharmacy recently and have had to visit frequently the last few months wanted to take a moment to rave about this pharmacy, its staff, and Mr.Dennis! Appreciate the additional effort to ensure that customers leave with what they need or direction on how to get it. Thank you!
September 2023
This is my pharmacy, and I am generally happy with it.
