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September 2024 by JA Howard
Hands down the BEST banking experience you can ask for. Customer service is second to none. The staff consistently shows that they genuinely care. Always willing to help and do whatever it takes to resolve what needs attention.
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September 2024 by Rhonda Howard
Always friendly, fast, and helpful. I appreciate the attention to detail with the personal touch.
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July 2024 by Sam S
I always have an issue when I go into this bank, like latterly everytime. Whether it's staff being super rude, no one wants to help you at the registers ur in customer service , service not ignor and don't help or make comments and make things more difficult for thw person receiving something. I get it there are policies and procedures but that is no excuse for everytime you go in there is some rude lady behind a counter unwilling or making things more difficult and not wanting to make things smother for everyone. I just want to be able to walk in a bank an not have an issue. Just help the customer that's what customer service is about.the customer.
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May 2024 by bryon clinton
The best staff of all the bank Midwest locations by far!
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June 2023 by Angela Robinson
Amanda F was absolutely incredible. This is the reason why I bank with Bank Midwest! For genuine people like her. Great business and great conversation!Q
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December 2022 by austin Stevenson
Been doing business with this bank for several years the ladies here have been helpful and wonderful. Amanda is awesome to work with as well.
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December 2022 by Chris Haines
The warm welcome and attentiveness was great, dealt with Amanda, will definitely return for future business
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October 2022 by Bret Leiker
Money hungry. Opened an account and money is only available 7 days later. Person at bank said I should have come in and talked to them. Well I did talk to the people on their customer service line. Cards must be ordered, and if you want one $45. I closed my account which costs $25. Do not trust these people.
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September 2022 by Apple C.
Money Hungry. $46 for a card to your account. They hold your funds for 7 days - then tell you at the branch you should of come in. Then to close your account costs $25. Overall the worst bank I have dealt with in 50 years.
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August 2021 by Jesica Guth
Lobby has been closed forever been doing my check cashing through drive through. Never been a problem till today, drove up with 25 minutes left till 6, was told they no longer so that I have to go to the lobby, which closed at 5. HOWEVER when I called up their 30 minutes before I arrived, the lady on the phone said I could use the drive through. Either get people who actually know what to do or updated the Google. I called because has of 4:30, it said the lobby was still closed and drive through only. The lady gave me attitude, girl with glasses, she was not nice the last time I went through either. I'll be using a different bank altogether.
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April 2021 by Jake Mcginness
you might as well put the sign at your entrance that you close at 4:50 not 5 o’clock in the lobby I’ll probably be switching banks soon just to be petty I pulled in like 10 minutes before your lobby closes and I call and stand around waiting for someone to open the door just for someone to answer the phone to tell me that your lobby is closed when it’s not even five yet
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February 2021 by Linda Martin
Terrible customer service in drive through. Older lady didn’t catch her name
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February 2021 by taylor holmes
Poor customer service from Cheryl. Every single transaction, it’s as if she doesn’t want to work there.I will be calling corporate today.
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January 2021 by Zach Ferguson
Poor customer service. Their very rude. If you think about banking at any of their branches do not. Unless you like getting frustrated by not being able to deposit YOUR MONEY with cash or check without having a head ache. I am switching to country club bank where they know what their doing for their customers. Very disappointing
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November 2019 by Cassandra Micenhamer
I don't even know where to begin, the ladies at Bank Midwest in Raymore are just the best. They are always putting the customers first and instead of it being a trip to the bank it's like you are visiting family. Thank you to all the lovely ladies that work there. Great job ladies!!! Stefanie, Debra, Miranda,Mishel, Sheryll,& Renee. Keep providing great customer services.
