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July 2024 by Charlie Adams
We were from out of town when our 2019 Highlander battery decided to die. With the stop and go cars, it's not as simple as just pulling it out and putting in the new one. Even though we didn't have an appointment, David Allen got us fixed up and on our way rather quickly. Would definitely recommend them.
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July 2024 by Ben Rhoads
Went in for service noone to be found for 30 minutes....finally someone appeared and I was able to get my oil changed fairly quickly.
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May 2024 by James Price
Great service on my Tacoma.
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April 2024 by Tom Buckley
Didn't go here
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February 2024 by Abby Cannon
This is the worst dealership I have ever dealt with. I bought a 2018 Jeep Compass from them about 1 year ago. It has had nothing but problems since I bought it. My jeep would not start about 2 months after purchasing it. I took it back to this dealership and they told me nothing was wrong with it which forced me to take it somewhere else. A different dealership diagnosed and has fixed 3 separate issues my jeep has had within the last year. I've put thousands of dollars into repairs and only been able to drive this car half the time I've owned it. They have refused to work with me on anything, even though I have a warranty and THEY SOLD ME A DUD! Their service department is a JOKE!!!! I hope they know how much money they have put me out and how much stress they have caused!! Please for your own good take your service somewhere else!!!!
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January 2024 by Amy Leanne Walker
Not only did they keep my truck for 6 days because of an air bag recall. The loaner vehicle was absolutely horrible!!!!
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January 2024 by Sorchia DuBois
Came in for scheduled maintenance with an appointment. My car was not even taken back until an hour after my appointment time. I'm disappointed in the lack of consideration. Things happen...sure...but this has been our experience with service several times at Baldwin. I'll try one more time, but unless they are more punctual, I'll be going somewhere else for maintenance and car purchases.
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December 2023 by Angelo Mazzuca
We were looking for a new Venza Hybrid and found Baldwin had exactly what we wanted. It was over two hours away so we made an appointment both to insure they had the vehicle and to test drive it. Connie connected us to Alex who sent us current photos and an out the door price before we arrived. This was as simple as it gets to purchase a new car. We received a lifetime power train warranty at no charge and received the manufacturer title via overnight delivery as promised by the finance department. We were treated with respect and would buy a vehicle from them without hesitation!
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November 2023 by Danny Kitzman
David, Alton, and Robert made buying my wife’s 4Runner a breeze. Easy to deal with, patient, and detail oriented. Thanks for a great experience!
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October 2023 by Don Collins
I had my vehicle towed there over four weeks ago and it still hasn’t been fix this is my daily driving vehicle my complaint is that it takes to long for them to even look at my vehicle it shouldn’t take them this long to fix this vehicle. This has happened to us three times.
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October 2023 by Andrea
Great experience with Alex and Robert! Thank you both from Arkansas ❤️
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September 2023 by Grants Papa
Friendly staff, very nice facility.
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August 2023 by Bill Leach
Great car. Great People. The people here are like family
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August 2023 by Amber Beecher
Wonderful customer service!!! Connie makes amazing popcorn! Richard is very helpful! Neil and Andy are great salesman!Service department is top notch! Kenya and Ashley always take great care of their customers!
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August 2023 by ShaferTonic
The selection of vehicles was fine, but after standing around for 10 minutes and being passed by a dealer, we left. As a former car dealer, there should be more people hitting the lot when a car enters.
