The United States Postal Service at 1101 Hampton Lane is a well-regarded location known for its friendly and helpful staff. Customers appreciate the kindness and willingness of employees to assist, with some praising specific team members for their dedication and follow-up, such as helping recover a lost passport. Many visitors find this post office to be the best in the area, often driving extra miles to receive better service compared to other nearby locations with unfriendly staff. The facility offers walk-in passport services and aims to provide reliable, secure, and affordable delivery to over 157 million addresses across the U.S., its territories, and military bases worldwide. Despite some issues like lost or delayed mail and incorrect mail being received, the staff generally works hard to resolve problems and improve customer experience. Accessibility can be challenging for those with disabilities, as the door lacks a working button, but customers still find the staff helpful and understanding. Overall, this post office is recognized for its good service, caring employees, and commitment to making customer visits better.
Went right in, got what I needed and got out. Friendly employee.
June 2024
Constant lost and delayed mail and I keep getting other people's mail in my box. Nobody checks numbers and I unfortunately can't get things delivered to my apartment so I really depend on this post office.
May 2023
This is the best post office I've gone to in MO even in the previous state I came from. The ladies who work here are very friendly and nice. I don't mind driving 16 minutes from home just to go to this post office instead of going to the one closer to home with rude and unfriendly staff.
