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April 2024 by Craig Vellar
Horrible. Every time I go there I swear it will be my last. Unfortunately, I like to disappoint myself…There hasn’t been one time I’ve gone into the store and they have had product on the shelves to sell. Constantly out of product. Not only out, but never to reappear again.I can’t stress this enough, they will not have what you’re looking for and they will be rude about it.You have the only actual hardware store in town. Stock it with product. Give us an actual reason to go inside and buy something instead of leaving pissed and disappointed.
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March 2024 by RogueFlotilla
Close by, fast trip, had what we needed, and knew exactly where it was. Thanks!
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February 2024 by Preston Duryea
Best hardware place in town. Would recommend to everyone.
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January 2024 by Nicole
Very helpful customer service.
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January 2024 by Dana Bogda
I went in and the staff got me the things I needed for my dining room table.
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December 2023 by Pamela Ash
Always helpful staff.Had the exact part we needed!
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December 2023 by Matthew Dalsing
Jeff is the rudest business owner I’ve ran into do not shop here
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November 2023 by John Lange
Great town hardware store. Easier to find things there than the big box ones. Friendly, helpful staff.
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October 2023 by mark farley
Nice and close
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October 2023 by cody wood
Nice little home town hardware store with a little of everything
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October 2023 by Sue D
It's ok
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October 2023 by Robert H. Bloomquist
Jeff is amazing extremly smart and down to earth
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October 2023 by Bennu Gatton
Recently moved to the area, and I always try to go to local stores for my needs if possible.. but I won’t be returning. The young employees seemed really nice, but I’m not going to shop somewhere that I can’t return/exchange something I purchased less than a day beforehand, opened or not.
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October 2023 by Carolyn Lamb
Not impressed.
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October 2023 by Marina Salehi
−1 is my review.
My advice for everybody,
DON'T SHOP at Jeff's,
True value store here in Platte City.
I actually work next To Lowe's hardware store Home depot and also Menards so many choices. but since I live in Platte City I try to do as much business as I can here to support my neighbors.
A couple of weeks ago I was at the store and I actually ran into Jeff's son which by the way is very nice. I explained to him that my toilet flush lever was broken and I needed to replace it he asked me the brand of my toilet which of course I had no clue. He asked me the shape of the toilet also the age of my home trying to figure out which one might work. He opened one of the package and said this is Probably the one that will work,.
But if it doesn't bring it back and I will return it no problem.
I left and thought my problems were solved.
But sadly enough it did not work days later I went back to return it and ended up running into Jeff the owner.
Can't believe this man is in business.
When I try returning he would not return it even though I explained to him I wasn't the one that opened the package.
So for $7.49 He lost a customer.
And I do intend to report this to the Better Business Bureau.
Because my receipt does not indicate his return policy.
This is not about the $7.49 this is about the principle. I wish I would have read all the reviews prior to shopping there .
