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December 2023 by Liz Bergstrom
These guys were amazing- especially Manager Ken. We were traveling from Colorado to Arkansas for Christmas, and the mechanic who worked on my car previously didn’t tighten the lug nuts enough and the front tire came flying off on the highway!!! We waited until the shop opened at 8am and manager Ken took care of us immediately and was able to squeeze us in on their last day open before Christmas. He even brought us snacks while we were waiting and everyone was super kind to our dog that we brought along. It was a great experience and I highly recommend them!! They are phenomenal people.
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December 2023 by paul Worley
LOF Service is always very good and they have excellent customer service!
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November 2023 by Martin Dawson
My Ram had an exhaust leak. The Dodge dealer couldn't see me until a week later. I stopped by Goodyear, and they took care of me right away. They even gave me a ride home and picked me up an hour later when the job was done.
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August 2023 by Brenda Doerhoff
The service was great. They took my car in and checked tires right away. I did not have to wait. Gentleman at the desk was friendly and helpful. I will go back to them in the future! Thank you!
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August 2023 by Meg McIntyre
Great service and honest team. They replaced my breaks/rotors, replaced an emergency break cable, trailer hitch sensor and even found an issue with my breaks that I was hearing but didn't know quite sure what it was. Thank you all so much for your help. Having someone you can trust with your rig means the world to us. This vehicle take my family everywhere so making sure it is safe is my top priority. Thanks Again for taking good care of my girl!!
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August 2023 by Tinytubers Reading and playing
They fix what is wrong and are always truthful about what the actual underlying issue is. I usually do my research and have a good idea about the issues I’m dealing with in my vehicles. Most of the time I can fix them myself with no automotive background. I’m not a mechanic and have taken my vehicles to them for a long time. Usually the prices are decent considering it takes tools and time I do not have to fix the issue. HOWEVER, they will charge astronomical prices for some simple fixes, fuses and such. I have learned from experience. As an example they fixed a driver side master switch for my car window, you can buy these for about $30 dollars and need to unscrew 2 bolts and unplug and replace the switch with the new one. Takes about 10 minutes and a screwdriver. I had a hunch this was the issue but was lazy and took it to them to be sure. In hindsight, I wish I just trusted my gut and fixed it myself. So in reality it’s my fault. 300 dollars later my 30 dollar five minute fix is done. Oh well, live and learn. They will tell you the truth but look into things before hand, it’s not so hard to do it on your own and could save you so much! In my case I could have saved 270 dollars my last trip alone! Otherwise a decent place, just makes money off lazy and unknowledgeable people (like me apparently).
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May 2023 by Kevin Kalusniak
Took a tire in to get patched, I waited 15 minutes, great service.
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April 2023 by Dmann 816
What a great feeling it is to have an automotive service center that you can trust. They are not the cheapest, nor are they the most expensive. But what I have found them to be is reasonable, straightforward, and professional.Thanks to Ken and all the guys at shop!
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March 2023 by Watchgirl 77
Ken and Tim are very nice and professional. My husband and I have been taking our cars to Platte City service center for 7 years now. We trust them and know that they will do what's right for us.
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February 2023 by Andrew Hodgins
Service says it includes air filter check. I've been a couple of times and no one checked the air filter. I found out later that it was nearly clogged with dirt and desperately needed replacing. Once they told me my coolant reservoir was low on fluid and asked if I wanted them to top it off. Their site says this is also included in the service so I'm not sure why they felt the need to ask. Not sure why the service is lacking. It shouldn't be that hard to do.
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February 2023 by Ann Rozzell
Very courteous and ready to explain the work being done. I will be giving them my business moving forward.
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February 2023 by Matthew Archibald
Called down there to get a state inspection. Guy on the phone said they were open the rest of afternoon and to come down anytime. Sent my kid down to get his car inspected. They were rude and told him they didn't have anybody there to do the inspection. I probably won't go back.
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November 2022 by Efrain
I was just there today, I am a comercial truck driver, and I had an air pressure problem, even though they don't deal with comercial tires or trucks they helped me and got all my tires aired to the correct specifications. I honestly can't thank them enough.Thanks!!!
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March 2022 by Dane Johnson
This place is great. Took my 2012 Escape in for inspection. Took my 2016 Edge in for a leaking tire. No problems since. The guys there are super helpful.
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February 2022 by Judy Goff
Ken is professional and courteous! I've been taking my 1998 Toyota Camry here for 10 years. It has 289,000 miles and keeps going because their service is great.
