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August 2024 by Emma Lee
I am a frequent shopper of this location. I can only speak for the store part of it as I've never had a RX filled here. I am always greeted when I come in and told to let them know if I need help with finding anything. My most recent times there, I've been helped by Kristen. She always greets me with a smile and is always so nice!
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July 2024 by Jesse “Bella” Morrison
Second time I have been called by this Montana number. I live in Michigan. Googled the number and it is a (poorly reviewed) CVS in Montana. Just shrugged it off as a weird mis-dial. I answered it this time to set it straight and they asked for me and said they were calling on behalf of Aetna. Why the heck is some random Montana CVS calling me for this?! I told her I don't even go to CVS and in the most condescending rude tone of voice she said "CVS owns Aetna MA'AM" I asked to be taken off of whatever call list they have me on (because I'm so sick of my phone blowing up) and she just hung up without another word. Y'all and Aetna are the ones incessantly blowing up my phone when you have no business with me and you're going to be rude to me? I'm not even in the same state and I can't believe the employees at this CVS.
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April 2024 by Kylie Keuhn
I went in today paid 60 dollars for a prescription skin care treatment and when I got home so I could apply the medication it was already open including the metal seal. I was also supposed to mix two products together that would come in that package however I don’t know if the previous user already mixed it in or if the other product was lost. I don’t write reviews but 60 dollars for something I can’t use now. I am going in tomorrow to get a replacement.
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April 2024 by Kari Braim
Leanndra Thompson answered the phone and was very rude. I have never had an issue with this pharmacy until today. She asked if I have insurance and I said yes she then proceeded to cut me off and tell me well I didn't find it. I advised I was still speaking and my name had recently changed. The pure disrespectful attitude is ridiculous.
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March 2024 by Lana Everly
Sherry is rude, rude, rude. She has no desire to be helpful and treats people as if they are a huge burden just for asking a question. She is hateful, obnoxious and should not work in a position where she interacts with the public. This pharmacy just flat out sucks.
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February 2024 by Lucinda Masoner
Sherry from the pharmacy is rude!
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January 2024 by Hurlicia Hardeway (grandmahursheycooks)
It’s always a pleasant place to shop. I get awesome discounts and the clerks are always friendly and helpful
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January 2024 by Antonia Contreras
Sheri, the lead pharmacist at this location was beyond rude in the drivethru. I cannot say one nice word. I was attempting to get a perscription that she reportedly did not have on hand. She could not provide me with a pharmacy that had the medicine nor the name of my prescription. I was not able to give her my insurance information as she was rushing me. I sat there while I contacted my doctor after she informed me they did not have it. She told me to go somewhere else after trying to seek guidance on next steps. I went into the store pharmacy and she interrupted my service with another employee to yell about the engagement at the drive thru. Sheri was the most unprofessional staff member I have encountered in 25 years and I will be switching my pharmacy due to how she handled the situation.
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November 2023 by Kim Letcher
I had a flu shot scheduled for my son and myself today at 6pm. We arrived 10 minutes early, only to be told that the pharmacist had to leave early and therefore my appointment was canceled. I was informed that the pharmacist attempted to call me, and when I got home we did have a hang up on the answering machine on our land line from a Platte City number. However, there was no message and no one contacted me via the email or cell number where I was getting appointment confirmations. After we left, I got the appointment cancellation text.This is terrible customer service and not the first time I have had trouble with the pharmacy here. I will be taking my business elsewhere. Avoid this place, you will be disappointed.I would give 0 stars if that was an option.
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October 2023 by cry4nne
tell me why i sat on the phone for 40 minutes and still no one picked up. been off my meds for longer than i should have and they shouldn't take so long just to refill something that my nurse says has already been refilled
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October 2023 by Klaus Karbaumer
I really enjoyed this CVS visit. Because I was purchasing an item kept behind the counter, I was checked out by Elaine. And she was just delightful! She greeted all the customers in line in the same friendly way. She engaged with an elderly guy who was buying a bunch of candy for his wife for their 50th wedding anniversary. I know he appreciated her interest and her congratulations as he joked with her. She made being in line fun. Imagine that! All shops need associates like Elaine!!! Thanks so much.
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October 2023 by Fishscale Wells
Rude customer service
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August 2023 by Andrew M
Waiting over 25 minutes now for a flu vaccine that I scheduled online including being here 10 minutes early for my appointment.
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August 2023 by Alysha Reid
Love the staff at this location!
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August 2023 by John Wallis
Enjoy the easy of how to get my shots at the pharmacy or the minute clinic
