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August 2024 by Jennifer Pannebecker
Sean made getting my car so easy!
Everyone was really nice and quick to respond ! Thanks Kellers
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July 2024 by Doug Myers
I would not give this place the time of day. I was in the lobby for at long time before anyone even acknowledged me. The young salesman did not know what he was doing that finally greeted me and the older salesman I believe his name was Allen was to busy with his buddies to help, and even closed his door so he wouldn't
be bothered. When Allen finally decided to come out of his office he then proceeded to tell me while chewing on a candy bar that all of the rebates that the 2500 Ram had on them went off at the first of the month, but in fact don't until the end of the year. I am not one to come in just to look around, so you have just lost a sale and a customer.
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June 2024 by Lizz Schemel
When my car needed some help I called Kellers and they figure out what was wrong with my car it took a while but after sending it to different auto body places I had enough took it to keller and they put me in a rental and sent me on my way until it was fixed. Only took about a month but not Kellers fault at all.
But my car is back to normal thanks to Kellers
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March 2024 by Monica Jennings
I will never do business with Kellers again! I purchased a used vehicle and immediately noticed something wrong with the engine after driving off the lot. They insisted that all cars make that noise. Long story short I forced them to take it back and they absolutely screwed me on a "trade in" and because they made me register it in my name before taking it back I quickly started getting recall notices for a MAJOR SAFETY RECALL THE ENGINE WAS NOT STAYING IN GEAR WHILE IN DRIVE. So now I'm completely upside down in a car loan when I came to them with excellent credit and ready to keep my business local.
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January 2024 by Tracey Eatherton
Quick service, friendly staff
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October 2023 by Nick Oliver
Doesny accept chevorlet points. Not a gm store. Even though they are listed as a gm store on the official chevorlet website.
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September 2023 by Edward Koeppel
Quick and courteous service! Thanks guys!
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August 2023 by Jim Ballew
Salesman was very polite and courteous and very knowledgeable
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August 2023 by Robbie H.
Took my van in to the shop I was quoted a price of a little over 750 After 2 and half months , my van is fixed, but the price is well over 1000.They said, "they fired the man who quoted the 750 ". I picked up the van to find out it barely made it a mile down the road. Slipped into neutral, then finally went back into 3rd gear. This is what they were supposed to fix in the first place. After paying them 1060 in money, I was horrified.Also, my AC is toast, blowing hot air. It blew cold air before going into the shop. It had a kick butt AC. Not no more.The man proclaimed it couldn't have been their fault. So i talked to the garage manager, and he said the same thing. Making lame excuses. It wasn't their fault.Them pulling on the radiator or my transmission couldn't have done any damage to my van's AC. Which is crap... My van went into the shop with a kick butt AC. Came out not working. Not their fault. Right?So needless to say, I left my van to be fixed again after paying 1060 dollars to have it fixed. The van wouldn't shift right. IN FACT, It barely made it back to the garage.After a few more days, no call, no update, nothing.Soooo iCalled about my van after taking it back, when it was supposedly fixed. Waited well over 20 minutes after I called,for some information about my van. Nothing... no call back. No information... i went in person to find out something about my van. They had my van back in their care 2 DAYS after it was supposedly fixed.Two days, no call. I went in to see about my van. It seems to be shifting better. Running rough, not happy with the way it's running. They looked at the AC that was not working and charged me for them looking at it. They broke it, but charged me for them looking at it.Quoted me a price of just under 4000 to fix my AC. Which wasn't broken until it went into their shop.Plus, they now declare my motor mounts were bad as well.I also talk to the man who is over the garage. They don't care how they treat their customers. They treat you like you're stupid. And if you don't like it, that's your problem, not theirs. I won't be doing business with this place ever again. Keller Automotive across from Wal-Mart in Perryville.I am very unhappy with them. I post this to warn others. This has been a horrible experience, and I am still not able to drive my van without air due to health reasons.If I could rate this business, it would be in tears.
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August 2023 by Michael Miller
I had an issue with my Silverado 3500 HD , where it wouldn't start. I called to let them knowI was having it towed there since I was down weekend place out side of town. They were able to work it in and diagnosed it quickly, would definitely recommend the Service Department at Keller Motors
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July 2023 by Fred Bornemann
Stuck on the road Matt Keller and his team helped me out of a tight situation. Thanks guys.
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April 2023 by Cindy Box
My husband and I are more than satisfied with Drew at Keller Group. He made promises that he totally kept. A very nice professional young man. As a team everyone was courteous and helpful. Drew is your guy if looking to buy a vehicle.
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March 2023 by Jim Kiefer
My experience was a bit complicated by parts delays. The staff is friendly and courteous, there is room for improvement in the communication department. I found myself having to call them to get updates on the delays because they didn't call me when things were nit working out. Parts were supposed to be in and they did not show or the person I spoke with gave an incorrect answer because instead of checking they assumed. Communication with me and informed answers would have made my experience much better. In the end the work was done and I got both of my vehicles. Will I use them again? Probably, with some hesitation.
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November 2022 by barry roberts
avoid service department at all cost. Third time with transmission problems. $297.00 and nothing fixed.
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July 2022 by Debbie Chamberlain
Great service! Nathan and Cody were very very helpful. Would highly recommend Keller Motors and ask for Nathan Miller.
