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August 2023 by Christie Kincaid
My driver continues to provide a prompt and courteous service. He is always willing to go the extra mile to ensure I am taken care of.
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June 2023 by Don Nutt
Pre-Paid my 2023 projected propane usage.
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August 2022 by D Funk
Good company. Helpful and quick to fill tanks as needed and pay as you use or contract propane options.
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January 2022 by Carolyn Ewell
Love this company
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April 2021 by Jason G.
I've never seen a utility company ask for social security number before, don't buy into this. Go with someone else.
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November 2020 by Jacob Schmidt
Seems to me folks only leave a review when they encounter a poor experience. MFA is a broad company and it seems that some poor reviews are not from my local area therefore I suspect there may be a location performing poorly and it's giving all the locations bad reviews. Anyhow I've used MFA services for 10 plus years and my experience hasn't been nearly as bad as other reviews expressed. I give MFA a five star review because someone needs to speak out positively, and because Billy Bob's review made me laugh.
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October 2020 by Aaron Linhardt
They have the worst customer service I have experienced in years. The day the did leak test and can’t document they did it. Then explain a house mysteriously uses twice the propane they have used in 4 years. If you have a choice do not use this company. yes the tank would be empty if it has a leak.....
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December 2019 by Shannon Kiefer
Ever since MFA took over for S&S propane in the Emporia area we have struggled with the customer service in the office. My husband mailed the contract. Supposedly never showed up. Then he hand delivered it to the Emporia office. Friday we went to the Emporia office to discuss our invoice and that is when my husband was informed there was no contract. Disorganized. Not to mention we also ran out of propane when they first took over. If you read the reviews there is a pattern. MFA oil the best thing you can do is get your customer service figured out. We also will be leaving.
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December 2019 by Callie Justice
Horrible customer service and business practices.
