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December 2023 by Lauren Quint
The hold time on the phone is unacceptable. I have waited longer than an hour multiple times. Sometimes it disconnects and you call back only to learn you lost your place in line.
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November 2023 by Jackie Davis
This is the most terrible place in the Northland to get your prescriptions filled. Short staffed, they don't answer the phone, odd hours, and when you do make contact with a human, they don't even try to be helpful or friendly.Auburn Pharmacy in Price Chopper over here on 45Hwy is by far the best spot to go for your prescriptions. HyVee is always slammed and CVS isn't much better. What is happening to our customer service in America? So sad!
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October 2023 by Chase McDonald
Worst pharmacy ever they have 6 people working and no one able to answer phones they will anwser but just place you on hold till you hang up they don't pick and say please hold they just put you on hold talked to the lady it was because they where busy. 6 people working is not an excuse to anwser a phone
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September 2023 by Jesse Star
I have been coming to this Walgreens Pharmacy heavily for 3 years. Sometimes they are busy and there is a wait, so there is a wait. The employees know how to do their jobs, and are often overworked. I have found them to be more often than not, more helpful and patient than anything else. I have observed some customers act out in ways that could be described as extremely difficult. So its good to be understanding. I really think they deserve a much better overall review than they have, given the longevity that I have been a consumer here. Which admittedly have not all been to my preference, but thats everyday life as far as I am concerned.
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September 2023 by Cindy Kraus
This is my go-to Walgreens! The staff are so patient and kind and friendly. I especially like to use this pharmacy because of the staff. They prioritize patient needs and are so kind.
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August 2023 by Corey Hooe
I have been coming to this Walgreens for years now and it has been great. The service has always been exceptional, especially so from a few people behind the counter that are very friendly and make me feel welcome! As for the pharmacists, they're knowledgeable and professional, and one in particular is the shining star of the group... Shout out to Cassidy! I'll be going here for years to come :)
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August 2023 by Paulo Eusebio
Cashier named Gracie rung up my order wrong and refused to give me my change. She told me it was a technical error and proceeded to hold up the line while displaying a sullen and uncaring attitude. To pour salt into the wound, she purposely gave me a bag with a hole in it and smirked when my drink fell through the bag as I was turning to leave. Luckily, I was able to retrieve the correct change two hours later thanks to an amazing manager named Shirley.
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August 2023 by Quincey Lyon
The staff and pharmacists do such a great job! They work hard to make sure we are all taken care of!
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August 2023 by Shannon Jacobs
Totally understand the reviews of people being upset the pharmacy closing, but the people here are nothing but nice! I have a feeling Walgreens doesn’t staff enough pharmacists because they are greedy, so it’s not the staff’s fault. All techs have been very friendly and pharmacist Cassidy cares about her patients and their health!
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August 2023 by Steven Baum
I just came to pick up a script for my hisband after he had mouth surgery and Carolin went above and beyond by calling the doctor to reduce how many medications he was having to take to make it easier for him. I didn't even ask for that she took it upon herself to make it easier for my husband's recovery with what was available to him. Carolin was extremely polite, professional, caring, and understanding. She did not have to do what she did for us and I am extremely grateful she did and I know my husband will be as well. Thank you so very much Carolin and keep up the great work.
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July 2023 by Kevin Bennett
I did the drive up pickup option from my online order. I used the link in the text Walgreens sent me to let them know I was there. A polite lady brought out my purchase in a few minutes.
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April 2023 by Gerilyn Ganger
Absolute lies, wrong, about open/closing times. Says 10:00 pm closing. Wrong. Correct it. HQ will be hearing from us.
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March 2023 by Henry Smith
Most times i go to the drive thru,its fairly quick and painless. Always nice ppl
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February 2023 by P B.
Fed ex services never are available. I can't print they can't scan. Basically they're worthless and they're defensive about it. Worst Walgreens location in the city.
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January 2023 by Batricia Martin-Denson
The saddest part, after reading the reviews showing the negative experiences that other customers shared including the opinions that Walgreens has not done anything to make the customer experience better at this particular location. I have unfortunately had such negative experience with the Pharmacist on duty today named Cassidy, who encouraged me to call the corporate office. Secondly, the pharmacist did not attempt to prove that the medication I need had or had not been ordered or when it will be most likely delivered. This type of cultured behavior towards customers is really sad! I am fed up and contemplating never filling my prescriptions with Walgreens ever again! Walgreens has not made any effort to change the behaviors of this rude Pharmacy staff. I have never had to experience such behavior in the past and consider it unacceptable at any location! The light at the end of the tunnel is that I have options to move my prescriptions to other companies where I will be treated better!
