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March 2024 by Ryan Warren
This pharmacy is absolutely awful. I have no idea on how they are still open. Do not go here.
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March 2024 by Gerilyn Ganger
Prescriptions that are due always require "we will contact your physician" when it's not necessary; 50% of the time the phone number doesn't ring through, just drops the call; long waits when needed to talk to a human being, I mean LONG Waits - this store is not interested in improving their one-star rating - nothing ever changes. I do not like that they don't ask for ID for controlled medication.
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February 2024 by Andrew Dang
Pharmacy not competent enough to run a GoodRx coupon.
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January 2024 by Kevin Good
Worst Pharmacy I've ever had to deal with. Slow, disorganized, horrible customer service.
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January 2024 by Angela Penrod
This pharmacy system sucks. I go to pick up scripts that I get notifications for- it’s a script that’s been cancelled. The one I really need is stuck in a state of being prepared for 3 days. I notifications script wasn’t approved by doctor when he is the one who sent thru the order for new script. It’s never accurate. Switching to another location or competitor. You try to call and you have to go through their awful automated system. Online shows they are open, automated system says they are closed. Just overall not a great experience.
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December 2023 by Lauren Quint
The hold time on the phone is unacceptable. I have waited longer than an hour multiple times. Sometimes it disconnects and you call back only to learn you lost your place in line.
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November 2023 by Fk R.
DO NOT USE THIS LOCATION FOR VACCINATIONS. They are sloppy with record keeping and don't use their own portal. As important as health care information is and validating is often required for employers. Parkville, MO Walgreens is NOT the location for your important health data.
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November 2023 by Camila Silva
Horrible customer service. Pharmacist are super rude and clearly don’t care and know the procedures and give false information to patients.
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November 2023 by Jackie Davis
This is the most terrible place in the Northland to get your prescriptions filled. Short staffed, they don't answer the phone, odd hours, and when you do make contact with a human, they don't even try to be helpful or friendly.Auburn Pharmacy in Price Chopper over here on 45Hwy is by far the best spot to go for your prescriptions. HyVee is always slammed and CVS isn't much better. What is happening to our customer service in America? So sad!
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October 2023 by Amanda Donaldson
Zero stars. I would give less.
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October 2023 by Taylor McKnight
They only have one employee working at a time so customer service is literally non existent. The wonderful cashier tried to call her manager for an assist and the manager didn’t have their ear piece in and the intercom was broke.STAFF MORE PEOPLE!!!!!!!!!!!!
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October 2023 by Chase McDonald
Worst pharmacy ever they have 6 people working and no one able to answer phones they will anwser but just place you on hold till you hang up they don't pick and say please hold they just put you on hold talked to the lady it was because they where busy. 6 people working is not an excuse to anwser a phone
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September 2023 by Jesse Star
I have been coming to this Walgreens Pharmacy heavily for 3 years. Sometimes they are busy and there is a wait, so there is a wait. The employees know how to do their jobs, and are often overworked. I have found them to be more often than not, more helpful and patient than anything else. I have observed some customers act out in ways that could be described as extremely difficult. So its good to be understanding. I really think they deserve a much better overall review than they have, given the longevity that I have been a consumer here. Which admittedly have not all been to my preference, but thats everyday life as far as I am concerned.
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September 2023 by Blake Divinny
I love coming to this Walgreens location! The pharmacy staff is very knowledgeable, patient, + friendly.
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September 2023 by Cindy Kraus
This is my go-to Walgreens! The staff are so patient and kind and friendly. I especially like to use this pharmacy because of the staff. They prioritize patient needs and are so kind.