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December 2023 by Julie McConnell
Props to BEN at the Verizon Store, located in Parkville Missouri1. He promptly answered the phone2. Ben listened patiently to my question.3. Then he provided a solution and instructions to synch my new iphone & pc4. Ben might just be ?Happy Holidays to the current store associates at the Parkville Missouri location! If you have met them, you know what I mean. If you haven't, you should.
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December 2023 by Kalin Laurent
I went into the store today, and Donyae was amazing!! He helped get my phone working again, and he noticed that I was paying too much for my plan. Not only is my phone working great, but he saved me 20 dollars per month. He is a very kind, smart, and helpful person!!! 10/10 recommend!!!
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November 2023 by Joey Seigel
best experience i’ve had at a tech store, i went with a friend who was having trouble with his phone and an employee named Alexis ended up staying over an hour after the store closed to resolve our problem and was SO kind to us the entire time.
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September 2023 by Brandi Brinkman
Dawn is amazing. Great customer service skills. She got me into a new phone and accessories. Then 2 weeks later, I lost it. In a panic I went to the store. Dawn and Tommy helped me track it down. I am forever grateful.
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September 2023 by Nanette Chatham
I worked with John Paul at the Parkville Verizon store. He was excellent, great people skills, no question was unanswered. Do not hesitate to stop in and see him if you need any help. He is at this location on Tuesday’s (might be there on other days, I’m just not sure).
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September 2023 by ryon matthews
Brandon was so patient setting up my new phone and transferring my old device to my daughters account. It definitely took some figuring out but everything works now. Thank you!
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August 2023 by Cindy Holkup
I would like to thank Matthew Ulmer for helping me to get my prepaid phone unlocked. Although we did not get it accomplished, Matthew really went to bat for me 100%. He called Verizon techs, was more patient than I ever would have been, and worked on trying to accomplish a great outcome. Thank you Matthew.Ben and the lady from St Joseph, were also very helpful thru this phone expierence, I am grateful for these folks. They really went above and beyond. They should all be proud of their professionalism and hard work.
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August 2023 by Tate Waser
My phone wasn’t charging anymore and I was worried the battery might be going bad. Thomas and Kaylee diagnosed the problem as dirt in the charging port, and they cleaned it out for me free of charge. Come here for employees you can trust.
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June 2023 by Adam Starkey
Go see John Paul at Parkville store. Very helpful and easy to talk with. He helped me out to get my new phone restored with my lost iCloud account. Greatly appreciated
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March 2023 by Dave Wutke
Mr. Bryan Denison helped me into the next level cell phones! I wound up with a I Phone 13 Pro Max I am extremely happy with it as well as the dedication to the product and passion for customer satisfaction!!Kudos Bryan!!
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December 2022 by JD Rowe
Angel did a great job getting my switched from T Mobile to Verizon after a terrible experience. Very friendly and efficient
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November 2022 by Peter Green
I brought my old phone in the morning after it left me stranded at the airport. Chris immediately got it working again and listed my options for keeping or replacing it. No sales pressure whatsoever-just a tech- knowledgeable guy helping a customer sort things out. I left there with a better phone and a much better streaming plan for practically the same cost as my current monthly bill. I didn't expect that! Chris got me set up and synched everything while I ran some errands. Couldn't have asked for a better experience!
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July 2022 by Kari Harris
Perry helped me get my plan switched over and a new phone and I’m so happy with his work! He was attentive, kind, funny and not hard on the eyes! If I ever have any issues with my service, I’ll be sure to go to him again.
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July 2022 by Aaron McRuer (Nerdenator)
Talk about going the extra mile!!!Thanks so much to Alexis Bannister for all her effort with my Dad’s very difficult new phone setup and backup restoration. His phone was overheating which interfered with both the network connection and the Bluetooth function. She stayed two hours late to finish. We really appreciate her time and attention. Thanks so much!
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June 2022 by Jan Wiley
My salesperson called me to make sure I was happy with my new phone. During the discussion I mentioned that the Magic Mount (dash phone holder) was not working properly. He said bring it back for a refund. I brought it back a few days later. A different salesperson said they can't give refunds on defective products. He called a manager on his phone who made a decision not to stand behind their product.
