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“I go here every year to get my dog a birthday cookie. Went yanking on the door today paying no attention that they’re closed on Mondays. As I’m walking away a lady came to the door and let me in. They happened to be doing some training and let me shop around the store and get what I needed.”
10AM - 7PM
1342 E E Battlefield Rd, Springfield
Pet Stores
“My Chloe has had nothing but Pet Wants food for most of her life. I'm confident in the freshness, therefore the healthiness, of Pet Wants food, because it doesn't sit on the shelf for more than 30 days. Chloe is 13 now, losing her hearing, but her overall health and energy is fabulous! Pet Wants also sells supplements, chewies and toys! I want the best for the fur baby I love so much and Pet Wants is the best! Give them a try!”
“This is our go-to location for our pets needs. They are always friendly and have a great selection of higher quality brands that other stores don’t carry. Love having a business like this in our community!”
“I absolutely love this store. I shop at the Republic Road store in Springfield. The customer service is amazing! They go above and beyond. The four star rating, though, is for the website, which I know is not the store’s fault, but you must make the site searchable or at least show all the brands you offer. I bought my puppy food last week in-store and I wanted to share it from your site and the brand isn’t even listed on your website! You are doing your local shoppers a disservice!”
“I have had nothing but wonderful experiences here. Amber is my favorite associate! She is happy to help, very knowledgeable, kind and funny! I always leave here with a smile!”
“The lady was very nice and had a good selection of young rats. I bought two for an excellent price. I would recommend taking a look here if you are looking for rodents.”
“We have experienced a shortage of mice to feed our corn snake. When I googled where to find feeder mice in Springfield Deep Dark Water was listed. Lady was very nice was able to get 7 pinky rats for our hunger snake. Thank you for your assistance.”
“My go to place for my pupI had three different groomer and girls were very nice and gentle with my dog.my pup ollie is very nervous and scared dog but she behaves well with groomers here ~I would recommend samantha, kay, rebeccaThose girls rock !!!Honestly i didnt expect this much from petco but this location is exceptional !”
9AM - 8PM
2838 S Glenstone Ave, Springfield
Pet Stores
“Very nice facility and great staff! Emma was especially helpful & knowledgeable when I needed to pick out some aquatic plants. The animals always seem healthy & they have a great selection of product as well.”
“Phone call about online p/u order to the glenstone Ave Springfield MO location - just got off the phone with the most exceptional service Ive had by phone in years , and $&#t I didn't get her name ?
it's been awhile since I've even witnessed "decent service" rather than" blah dont care dont talk to me" service or they have ear buds in ? i understand times have changed and we've all just gotten used to $&#tty service to be the new all your getting service !
I just want to shout out today I received outstanding customer service when speaking with an associate over the phone at petsmart , she was knowledgeable, well spoken , polite and helpful she also waited until I hung up the phone rather than proving to me they are too busy for my nonsense and hanging up during mid sentence ?
Thank you to PetSmart for hiring great skilled employees to take care of your clientele ??✌️”
“Brought my dogs in to have their nails clipped. Jen helped me sign up for the Petco program (sorry forgot it's name) so I can get better discounts etc. The app was having issues with my card and phone but Jen was super sweet and kind helping me get through it. The ladies in the Grooming center are always so good with my babies. Definitely recommend them for any grooming needs! Thanks Jen for your help and patience!”
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“I would like to give these guys and gals 5 stars for unlocking the doors and allowing my family and I into the store during a tornado warning. It was scary as it came on all of a sudden on our way to Branson. My wife was hysterical and taking cover behind the pallets of concrete or something in the front of the store. A big thank you from the Naas family!!!!!”