O'Reilly Auto Parts in Ozark, Missouri is a reliable and customer-focused store that offers a wide range of automotive parts, tools, and accessories. The store, located at 1351 West South Street, is known for its exceptional customer service, with friendly and knowledgeable employees who go above and beyond to assist customers. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also offer specialized services like brake rotor and drum resurfacing, automotive paint mixing, and custom hydraulic hose building. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit. Reviewers have praised the store's employees, particularly Andrew and Rilan, for their exceptional customer service. They have been described as going "above and beyond" to help customers, even in emergency situations, such as providing a battery and alternator tester, allowing customers to use their tools, and using their own truck to jump-start a vehicle. Customers have also noted the store's friendly and helpful staff, even as it has grown into a national chain. Overall, O'Reilly Auto Parts in Ozark, Missouri is a reliable and customer-focused store that provides a wide range of automotive services and products, with a team of dedicated and knowledgeable employees who are committed to ensuring customer satisfaction.
Friendly and knowledgeable staff. And price matches
June 2024
I called this morning and talked to Alex to see if they had a part we needed for the Jeep. When I got there, he came out with me and made sure it was the right part and helped with another part too. He was very friendly and helpful!
January 2024
Always friendly and helpful employees. Even though they are now a national chain, they are still a family-owned company based out of Springfield