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February 2024 by Dan Furtak
Friendly. On time . Fair cost and on you have an price, that's it. They do pickup and great ? to deal with. Well done.
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January 2024 by Riley Clift
Steve and bill have been my one stop shop for a few years now they are definitely the best guys to deal with in the industry. Very prompt and always willing to help. Go here for any outdoor needs
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November 2023 by Matthew Garrison
Bill had me taken care of in no time at all. Great service and experience. I'll be returning to Loftis small engine for all of my needs in the future. Thanks Bill!
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September 2023 by Matt Scherff
Broke a belt on my mower, came in to get a replacement and the guys had me in and out with the new belt on in 10 minutes
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August 2023 by Ryan Keating (88Fox_Vert)
I was working my Ozark route when I noticed I may have had bent blade. I stopped into Loftis and the guy behind the counter got me a new blade and installed in less than 15 minutes. THAT IS SERVICE! As a small business owner it's hard to find a shop that understands TIME IS MONEY. Loftis is my go to shop from now on.
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August 2023 by Dr.Phil Bigone
Service was great chain I needed was sold out but let’s not forget it was after big storm came thru town. Can’t keep everything stocked so no blame on there part .
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July 2023 by Ashley Willey
It's definitely my go-to when im needing services.. The staff is welcoming and knowledgeable, and it's always busy, which to me is a great sign for the businesses character on their work..
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May 2023 by David Schatz
Only 1 star because employees were friendly. I went to the place of business and asked them to order a blade clutch for my Toro Zero turn. I was told that the part should in by the end of that week. At the beginning of the next week I had not heard from them so I called.two days in a row. Fitst time I was told it would be checked into and they would call me back in a bit. No return call. Next day — same run-around. Absolutely no clue what I was talking about. So I chose to not go through Loftis — even for just ordering a basic part. If they can’t handle that then how could I entrust them with repairs?
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May 2023 by Amy Samuels
Horrible service! The most disorganized store I’ve ever been in! Was there over an hour for a mower belt left with nothing.
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April 2023 by Charley Bowen
Great place! Our belt came off and went down there for help and they fixed it on the spot! We had bought the mower there and they didn't charge us anything! Always have had good service.
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March 2023 by Joseph Dougherty
Great place! New stuff, used stuff, great prices and great staff. Caleb was helpful in getting me what I needed, he was an honest salesman and I respect that. This is my new go to.
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March 2023 by Kris Goodman
You picked up our riding mower to do warranty work from Lowes thru a 3rd party you claimed the motor was blown you sent the mower back and dropped it off with NO MOTOR I have called 3 times now and the first 2 times you guys said ok we will bring the motor back still haven't the manager nor owner is ever there when I call. And our motor still has not been returned called today March 20th again at 3:20pm no manager again . This mower needs to be returned the way your shop received it and that is a mower with a motor in it .
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August 2022 by Brenda Archer
Good place to get lawn mower parts for your Husqvarna. Everyone seems really really nice
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July 2022 by Samantha Carter
Absolutely the worst.They kept lying to me about whether my mower was being worked on. Kept contracting themselves on what order it would be worked on. The lady who answers the phone literally lied to me several times and couldn’t get anything done. The owner undermined the lady in the front office saying that the mechanics didn’t work on my mower because they didn’t do what she said / didn’t take her seriously and just did what they wanted to.It took over 6 weeks to get my mower back and all they did was basic maintenance. I would’ve picked it up earlier and just done it myself but they kept telling me it would be done by certain times then didn’t get it done.Would NOT recommend.Only gave 2 stars instead of one because the work was done just fine once they actually worked on it.
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July 2022 by Emily Crisp
Don't ever get a mower from here. My dad was sold a lemon and they refused to fix or replace it. When he called the lady on the phone was very rude. He's only had it since February and it's been in the shop 6 times. It only has 30hrs on it. What a joke of a place.
