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November 2023 by Stephen Hinds
Had a horrible experience with Christian B. today. Very misleading poorly trained, and was blatantly lying to my wife before I came in. This level of service is subpar and will lead to more trouble than a few bad reviews. Once I asked for management he refused and said I could go to corporate. I was not in his words “entitled to that information”. Spoke to another Store Manager of a different location. Clarifying what occurred and passed along the needed information to upper management. Also called customer service and had my wife file a complaint. Please have management reach out to me to go over the situation as I would like to make you aware of the exact details of this interaction and how my 6 month pregnant wife was deceived by your employee as well as the situation with myself. Thank you. Will update if their is resolution.
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October 2023 by Talea Celiceo
Sean was awesome and took the time to explain things to me multiple times since I struggle with understanding most of this stuff. Great experience:)
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September 2023 by Fabio Martirani
Sean was amazing. Great customer service, knowledgeable, proactive and helpful, making the extra mile to meet clients’ needs. Thank you !
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September 2023 by Terri Stratton
Sean was extra patient and made sure my new phone met my needs and I understood all the new features. Highly recommend Sean for all your phone needs.
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September 2023 by Barbara Lugenbell
Sean did a wonderful job of taking care of me. He is so knowledgeable and respectful. Great experience!
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August 2023 by Talynn Jones
Sean is amazing and there needs to be more people like him! I will pass all the other AT&T store to go to him because he answers all the questions, goes above and beyound and make sure I'm getting the best deal and I'm satisfied when I leave. I highly recommend Sean for all your AT&T needs!
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July 2023 by Trebor Seveer
Sean L (store manager) helped my wife get a new phone (shattered screen ). It was a painless and actually enjoyable experience. Great couch to sit and watch big screen TV.
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July 2023 by Jean Williams
Sean was an amazing help in assisting me to get a new phone. My husband passed away a few years ago and Sean helped ensure the account was in good standing and to where I can access it. I strongly recommend Sean and the Ozark location as he is extremely friendly.
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July 2023 by Leviathan
Sean Ludden was the AT&T representative who helped me. He was fantastic. Very kind, helpful and informative. I also had my 3 yr old son with me who can be a handful and Sean help him feel included which made the experience much easier
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June 2023 by Ada Dickens
We dropped by the store to replace my husband's phone and get a quote on adding additional lines. Sean Ludden was very thorough, patient, and knowledgeable. He didn't make us feel rushed in the slightest and answered all our questions while ensuring we got the most for our money. Despite being the only employee, he provided excellent service. We will definitely be returning to that store in the future for anything we need.
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June 2023 by Megan Watchorn
Yesterday me and my family went into this AT&T and worked with Sean Ludden and he was an absolute delight! We had quite a few things to do, upgrade a hotspot, upgrade a cellphone, and add a new phone line, but Sean had us completely taken care of! I highly recommend this AT&T as well as Sean!
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May 2023 by GK Homes
Sean is amazing! He helped us get our 5 lines switched over quickly and efficiently! (After we attempted ‘customer service’ on the phone for 2 days, Sean had us up and running same day!)
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May 2023 by Michael Becker
Sean gave my wife and I top notch customer service and he was great to visit with. He was very helpful and knowledgeable in all areas! We will be back!
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May 2023 by Karsen Vance
Went in for a trade-in as well as help with a few things on our account. Sean was friendly and helpful, he helped lower our bill and sort out every concern we came in with! 10/10 customer service, we'll be making this our go to store.
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April 2023 by Lea Pilger
Today I was in the Ozark store for some assistance as I am not very tech savvy. Mason D. was very helpful, gracious, patient and answered all my questions. You have one great employee in Mason!
