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October 2023 by Anthony Todd
I had a great experience Stormy assisted me with my purchase. She was informative on all the products I asked her about. She was very friendly with a great personality. The price I paid was very reasonable
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October 2023 by Tammy Chatman
Stormy was sooo helpful and knowledgeable! She was able to tell me and my husband all the differences in gold plated and fill, I found a store for my jewelry for always.
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September 2023 by Angela Grupas
I purchased a 3 1/2 karat round lab created diamond to put in a setting that I owned. Very easy to work with and lots of selection and different price points. So if you’re looking for a small diamond or a much larger diamond they have what you were looking for. I like that they have both natural stone and lab created diamonds as well. Highly recommend checking them out.
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September 2023 by Lashanda B
Neisha , Has sold me multiple pieces. She is very knowledgeable about jewelry and has helped me pick pieces perfect for me. I already have my eyes on my next set of diamond hoop earrings. ❤️
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September 2023 by Breanna Porter
We went in to get my other half a ring and we met Neisha who helped us get his ring and then he opted to get me one as well! She was great and knowledgeable and just awesome to work with!!
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August 2023 by Janee Cawthon
My experience with Shelby (not sure if I’m spelling his name right) was such a great experience. He was very knowledgeable about my diamond earrings and took complete care of my issue. He also offered to clean my wedding ring.
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July 2023 by Stephanie Austin Rashid
Neisha was wonderful and so fun! We enjoyed her. She was thorough and informative. I’m very happy that we found the perfect wedding band for my fiancé.
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June 2023 by Brandon Scott
Very Clean and Elegent atmosphere. Customer serves is wonderful from the lady's. They are very sujjestive and helpful and patient with customers. MS Neisha is a sweet heart n I really appreciate her kindness!
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May 2023 by Coleasha Mcmorris-Hall
My visit was great. Neisha was excellent and very helpful. Thanks for everything.
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May 2023 by Juniper Jeux
I had some specific charms I needed for my siblings birthday and for a future charm bracelet. Kim was more than helpful and made going to a jewelry store a very smooth and painless experience! Thank you Jewelry Exchange!!! ???
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May 2023 by harifazlic
The best customer service experience I’ve ever had at a jewelry store. They’re rated #1 for a reason! The staff are very knowledgable about their products and have a knack for pairing pieces together to make the perfect gift. Stormy helped me pick the perfect tennis bracelet and diamond studs during my visit and she is lovely to work with. I could see myself coming back here for all my jewelry needs! 10/10
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May 2023 by Will Knox
My experience at the jewelry store was awesome. The associates were very friendly and knowledgeable. They made my buying experience very pleasant and I appreciated it. I will recommend The Jewelry Exchange to friends, family and colleagues. Thank You for a great experience! Willie Knox
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May 2023 by Chanel Silva
Neisha was amazing! She was very knowledgeable in recommending pieces that I would like, and explaining the style of the stones. She took a personal interest in the occasion of the purchase, and she offered to clean my jewelry pieces I already own. 10/10 customer service!
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May 2023 by Jovan
I brought an engagement ring and it was customized. I paid for a .68 diamond as it states on the receipt. We decided to upgrade and the diamond was measured as being only .48. This was very disappointing. Especially after all the repeat business we have done and the customers I referred to shop there. It’s totally unfair. You guys are a national chain. I’m reporting this to the BBB. Be cautious when shopping and/or have a jeweler with integrity to assist you while shopping at the Overland, Mo location.
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March 2023 by m b
Great service! I have been shopping around and the Jewelry Exchange has the best prices in St. Louis by far. I’ve been looking for a diamond ring for months and was shocked by the prices they offer. Thanks Jewelry Exchange! You exceeded by expectations. Will be coming back.
