Marshalls is a store full of surprises with new items arriving weekly. Customers often find great bargains and awesome clearance deals on fashion, shoes, and home goods. The store is generally described as great with an ever-changing selection. Many note excellent, friendly, and professional customer service, along with clean stores and fitting rooms. However, some mention that the clearance section can be messy with used products, and that staff attitudes can vary. While some shoppers wish for a better selection in certain categories like men's attire, overall it remains a popular place to shop for brands at thrilling prices.