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July 2024 by Michael Giger
If I could give this place a zero I would, the staff is unfriendly unhelpful and while I’m sitting in line for my prescription outside, the lady put a sign up that says they have gone to lunch for a half hour while I’m sitting in the drive-through… I have a Home here at the Ozarks and I would avoid this
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June 2024 by Reed Wheeler
Staff very friendly always but left with one person working whole store with manager in back. Can’t do it all. Three times now ordered photo gifts needed for that day and come in to find they are not done. This is a business. Should be able to depend on time. Should be two people on floor at all times !!!!!
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June 2024 by Jerry Whittle
Terrible service in pharmacy. Last week they decided that an urgent prescription from urgent care wasn't priority so put it in as a fill in 3 days. I've never heard of a pharmacy triaging meds; but apparently they decide who gets theirs and who doesn't. Told the pediatrician this and they were shocked at that stunt. We called to make sure it was at pharmacy from Dr office and told yes. We drove 30 mins to get it only to find out it wasn't filled or even scheduled to fill for 3 days!! An urgent medicine! This week held for over 20 mins to make sure another med called in for our daughter was ready before we drove. Automated phone system said I was next call in line on call. Staff member kept repeatedly putting my call on hold but never once checked to see why I was calling...didn't even speak. Just clicked my call right back on hold. After over 20 mins of that nonsense she picked up. By this time it's 510 pm. She said they can't fill my daughters urgent prescription because their system is down. Told me that I could call my doctor to get it transferred elsewhere...only problem is they kept me on hold until after 5 pm so drs office is closed and my daughter cannot get her prescription despite the pharmacy being opened late....that's why we choose them! Osage beach deserves a better run pharmacy than this.
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April 2024 by Christy McGowen
I love Walgreens, and the Osage Beach store is really nice. They are always super helpful and friendly there.
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December 2023 by Rob Call
Very rude employee's here. No one would help my grandmother find what she asked for.
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October 2023 by Jess Moore
Got really bad services at the pharmacy today. Came in to get a COVID test and per the email Walgreens sent, it stated to go inside. The tech who helped us was some what rude when we told her why we were there and then she said “let me get you a mask” came back and threw the mask across the counter towards us. I did not appreciate that and thought it was very rude to do so. It said Walgreens would provide masks and we, unfortunately, did not have any to wear in. But that was no reason to throw it. She could have easily slid it and been more professional. Over all, only one tech seemed to be nice about it.
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October 2023 by Just Mail
The experience here is funny. We have been trying to have the prescription for more than a month or really a year. Was for different reasons. Everyone is trying to save money for the insurance companies. We paid insurance companies for a year and didn't cover anything, the last agent I talked she gave us separated from insurance, insurance to cover prescription and was a "Well Card" it's a saving card doesn't cover anything (payed $160 a month for 3 month look it up don't make the same mistake we did, I don't know what these agents think everytime we asked for insurance to cover prescriptions ended up with a Well Card). Now, this month, we have insurance, and we can't have the prescriptions the doctor prescribed. When I called, I asked: "Can you please help me to get the prescription for my son?"-"What do you need"? "Everything the doctor prescribed." Anyway, to make the story short. After I went and picked up the prescriptions, I came home, and I have G6 sensors and no a G6 transmitter. You don't use them one without the other. I buy strips from Amazon, and here I am in the middle of the month, and I still can't check my son's diabetes...It takes a week to have what you need due to: it's not in stok. And 40 miles to drive and pick it up. They think you live on Lowe's parking lot.Every walgreen"s location is the same, not better.(In other words, it sucks to have diabetes and try to have what you need to control it)
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August 2023 by Anthony Bradford
Justin in the pharmacy went out his way to save me money and provided great customer service!
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August 2023 by Mal Rachel Porter
This place use to be good it has really gone down hill. Workers just walk past seeing there is people at the window and are rude at times. I understand they are getting meds together but not when you see them standing around talking and ignoring customers waiting to get their medications. If they need help with staff put up a help wanted sign.
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June 2023 by W T
I have used their services for a while. I use the same medication every month and it’s out every month when I place my refill. The pharmacy lacks in customer service and would benefit in some training in this department.
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June 2023 by Dave Grzywacz
Very clean store with helpful employees despite the high volume on weekends.
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March 2023 by Debbie Nevins
Not impressed. Long story but 7 phone calls later finally got prescrition filled. Terrible customer service
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December 2022 by Pat S
We switched to Walgreens pharmacy in an effort to get better service than we received at CVS. Not better; worse. I ordered my first refill for two prescriptions by automated phone call. Message said the order would be available by 11:00 or I would be notified. We live 35 minutes from town so notification is important. However, when I arrived only one prescription was available. The other would be available tomorrow. Gas is high. The round trip takes over an hour out of my day.I called the doctor’s office and had all prescriptions transferred to Walmart pharmacy. I used to think full service pharmacies were better but CVS and now Walgreens proved me wrong. Walmart cannot be worse than either of these so called full service pharmacies.
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October 2022 by Karmen Wilson
Really 45 mins still didn’t get my flu shot so I left another halfday when I have time to do nothing I’ll go back for it
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August 2022 by Mary Kay Kawelaske
Thorough and nice staff.
