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October 2024 by Tom McMaster
Wanted inspection. These people are crooks.. I had been going here for years. NO MORE
FAILED INSPECTION n stated needed muffler bracket and 2 hoses on power steering unit and had a burnt out reverse lite.
When I asked how much for parts n labor for the power steering hoses I was quoted $250 LABOR
$150 PARTS
THEY TOLD ME HAD TO ORDER ONE HOSE N TAKE COUPLE DATS TO COME IN AND THEY WOULD CALL ME
Ha..Never called. Now I know why
TOOK my vehicle to another place and I paid another $12 for inspection n showed them the failed inspection paper.
#######HERE IS THE GOOD PART#####
THE TAIL LIGHT NOT BURNED OUT
THE BRACKET WAS BUSTED BUT THERE WAS ANOTHER BRACKET ON THE OTHER SIDE and they wouldn't fail my vehicle for that
THE POWER STEERING HOSES .ONLY THE RETURN LINE GOING TO THE RESERVOIR NEEDED REPLACING.#### there was no second hose that needed replacing ####
$5 for new hose
$25 labor installation
$12 inspection
$42 total
No wonder they never called....
Crooks.... THIEVES.....
IM OLD AND THEY WERE TRYING TO TAKE ADVANTAGE OF ME
BEWARE. BEWARE. BEWARE
THEY HAVE BEEN REPORTED
GOOD DAY
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October 2024 by Richard Bennett
Excellent experience. Went here to get tires and we were in and out in no time. Very professional and courteous. They have one of the best tire protection programs around. Highly recommend.
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October 2024 by Joleen Ramos
Been coming to Purcell tire since we moved to Osage beach in 2021. They’ve serviced everything of ours from golf carts, RV, jeeps, etc! They have taken great care of us every time!
Jake, the manager, is amazing. He’ll gets us in, goes above and beyond in servicing the vehicle from oil change to tire rotation to everything in between. they’re the most knowledgeable out of all tire places at the lake. They also take time to explain what they did to the car albeit my lack of knowledge with cars!! Thank you so much for being awesome!!
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October 2024 by Theresa Boren
Saw an issue and called, brought the car in, they saw the problem. Very nice staff.
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October 2024 by Bad Company
Don't get your vehicle inspected there
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September 2024 by amanda Sandridge
The worst! Never go there they ripped my cousin off atleast $125 & she is a 21 yr retired airforce veteran & had her handicap daughter with her & instead of them helping her they really stuck it to her...shame on them
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August 2024 by Susan Scott
My family was headed to Bennett Spring with our camper had a blow out on it called Jake at Purcell tire and he was AWESOME, they were there within 30 minutes and fixed so we headed to the shop and had a whole new set put on . They were fast,friendly and nice, we were out of there in under 2 hrs! Thanks again to them for fast, friendly service. We will recommend them to anyone in the area. They were a life saver . Mark and Susan Scott
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April 2024 by Sean Torbitt
Outstanding service. Work was performed in a timely fashion and as promised, communications were thorough and my expectations were met and exceeded. This was my second time as a customer and I look forward to doing business there again in the future.
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March 2024 by Stefan Kowalczyk
Honest with pricing, availability and services performed.Or air conditioner was repaired, another car wheel bearings, tires. Love the service.
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November 2023 by KathleenP
Courteous staff and were able to fit my car in to fix a leak late in the day
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November 2023 by Ron Mackenberg
Service for tires was great. Waited 90 minutes for windshield wipers
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November 2023 by Donna Meyer
Thank you all good except you forgot to put my tire cap back on.
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November 2023 by Betuel Mailat
Very helpful technicians, good people helping out people, it's nice to now this exists
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November 2023 by Greg Greenlaw
Great place to get an alignment. Alex knows his stuff.
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November 2023 by Michael Smith
Hope to get some tires here soon
