-
October 2023 by Brian M.
Ordered flowers for my wife's birthday. Order was confirmed but not delivered with no notice to me that it couldn't be delivered. Got a refund but non-performance with no notice that I could do something else is not acceptable.
-
October 2023 by Kayla H.
I placed an order on Ruth's Roses which apparently is a scam website that unfortunately used Schmuck's for my flower order. I ordered a sympathy flower arrangement for a funeral. The service was on a Saturday and they were supposed to be delivered on the Friday, one day before. I received a call on that Friday confirming the delivery address, which I provided and reconfirmed. On Monday I get a call wanting to confirm my delivery address once again. This is when I learned my arrangement was never delivered, and I now missed the service/opportunity to have someone else deliver the flowers. Appalling service and huge disappointment.
-
July 2023 by Angela Cobb
So disappointing. I ordered flowers for a very important event at 7:30 in the morning only to get a call after 1pm (that I missed) because I work 3rd shift to tell me they didn't have materials. I just happened to call at 330pm to check on the status to find out they couldn't do it and they left a voicemail. Then was told I have up wait for a refund 3-5 days. The unprofessional and dishonest young girl, Sameer, at the corporate office was rude and condescending and refused to allow me to speak with a supervisor (she told me she know all the answers and therefore did not need a supervisor), that I should have answered when she called and I would have known and then hung up on me. I will NEVER order from her again and wish I had read the reviews first. Schnucks floral IS NOT locally ran and they DO NOT have what they offer online. Terrible experience and unprofessional, tacky staff at the Missouri office.
-
July 2023 by Alizee Shearer
Do no order flowers from there ! This picture was taken a few hours after delivery and we already had to throw away a few of the flowers because they were dead already.
-
June 2023 by alizee Stricker
Do no order flowers from there ! This picture was taken a few hours after delivery and we already had to throw away a few of the flowers because they were dead already.
-
May 2023 by J. Griffin
Truck Drivers:YOU WILL NOT BE UNLOADED AT 3AM.(Continued below)They start showing up around 5am.I’m not the only reviewer reporting this.Call this location and confirm during their open hours-DO NOT TRUST the broker,especially CH Robinson.This location sometimes has multiple trucks show up that corporate ordered and it takes all day.The people are very nice here and the place is small-you can park overnight.Their own drivers load and unload their own rigs at odd hours but they have door codes and they are insured to work in the warehouse.5 stars for the people who actually work here-Zero for the corporate administrators and ordering department.
-
September 2022 by Kyler Kiesewetter
Schnucks (Bev was my florist) provided flowers for my wedding and the only word that comes to mind is WOW! My bridal bouquet was absolutely breathtaking. The wedding florals were exactly what I imagined. She did an amazing job bringing my image to life. She was very easy to work with and had tons of suggestions to get the look I was going for.
-
July 2022 by Joban Singh
Very Fast unloading. Receiver is a Great Guy..Happy to Deliver here. Washroom n night parking available.
-
March 2022 by Noah Jett
I can't even rate my experience a 1, how about a 0! I get a phone call an hour before an order I place the previous day was supposed to be delivered saying that they do not have ANY of the materials to make the arrangement??? What a joke! Can't even get something similar? This was for a family members birthday so now I am left with no flowers sent to them because who can prepare an arrangement within an hours notice? Horrible customer service and experience over all do not recommend.
-
February 2022 by Christine V.
I went into the store and ordered The Purple roses from the site the girl showed me for my Aunts funeral with babies breath instead of eucalyptus. This is what I got, it looks like they took a bunch of roses and plopped them in the vase , they weren't arranged. If they didn't have purple roses they could have called me an I would have chosen a different arrangement. I ordered on a Tuesday for Friday delivery. I was embarrassed by them for what I paid $82 There weren't even twelve roses in the arrangement
-
January 2022 by Kyler Lockhart
Schnucks (Bev was my florist) provided flowers for my wedding and the only word that comes to mind is WOW! My bridal bouquet was absolutely breathtaking. The wedding florals were exactly what I imagined. She did an amazing job bringing my image to life. She was very easy to work with and had tons of suggestions to get the look I was going for.
-
December 2021 by Caresse C.
Schnucks floral designers really came through for me! My wedding was this past weekend and everything about the flowers were perfect. I worked with Bev at the design center. She is so sweet, patient, efficient, and thorough. I'm so thankful that my wedding planner recommended Schnucks to us because they provided great quality at an affordable price.
-
March 2021 by Ji Unit
I received several flower arrangements from different florist around STL in last 2 weeks and Schnucks had the freshest flowers compared to all other florist. And the amount of flowers in this arrangement was good too, please see attached photo. Highly recommended this place!
-
December 2020 by Charlene B.
This the worst florist around. I ordered flowers last week to be delivered today. Flowers never showed up. They got payment no flowers. They are closed when I tried calling.
-
November 2020 by Marisa Bryan
We used the Design Center for my wedding on Oct 24th. Barb Schwaab was so wonderful to work with and created beautiful Fall bouquets and boutanaires! My bouquet was full of texture and colors I wanted for a very competitive price compared to small local florists. I highly recommend them for your Wedding.
