Auto Repair in Olivette, MO

“I visited this Dobbs location out of necessity today. I live in IL but had gone to StL for a doctor's appointment. While there I clipped a curb and damaged the sidewall of one of my tires. I was WAY too nervous to drive 45 minutes home on the tire, and also not confident enough in my tire changing abilities to do it myself. I quickly pulled up tire shop locations near me and this Dobbs popped up. I explained to the man working there what was going on and almost immediately he had a young man putting my spare on for me. They would not even accept payment for it!!! The man at the counter and the young man who did the work were both extremely friendly and kind. They got me back on the road within 15 minutes of pulling in. If I lived closer to this Dobbs I would absolutely use them again. Thank you Olivette Dobbs!!!”

“Very helpful service! The people at the front desk were knowledgeable, kind, and easy to work with. The work on the car was well done, like nothing happened. Would definitely recommend them to friends.”

“HIGHLY RECOMMEND!! Nicest people! Fresh cooked Indian food, the place always smells amazing! Convenience shop with pretty much any snack you want. Outstanding service with real Midwestern hospitality. We office in the building next store, and this shop is our regular go-to place.”

“They checked some things out on my car for free. Thank God! I was literally trying to get from point A to B and my car kept stopping on me. Thankfully, it was a low gas scare and nothing Uber expensive.”

“I was referred to this place by my cousin. She and her hubby had been dealing with a manager named Lynn, whom they said was awesome. However, when I called Firestone I was told that Lynn was no longer employed here. Nonetheless, my son's vehicle was in desperate need of tires and the snow was on its way, so I decided to still give this place a chance. The man I spoke with over the phone was James. He was nice, professional, helpful, and patient with me as I asked questions. Luckily, they had the tires in stock and informed me that they could have them installed that same day if we could be there by 2pm. We got there in time and they kept their word! We were out of there a little after 4pm. Everyone from the receptionist to the other technicians were very pleasant to work with. My son has a Ford Focus; the 4 new tires cost us a little over $600 after all taxes and installation fees. I felt like this was a decent price. (Although I honestly didn't have time to research. The kid's tires were BALD.) I did inquire about a warranty on the tires. I know my 4Runner has a warranty where I can bring it back to the tire company for a repair/replacement if I get a flat. They said that the tire they put on my son's vehicle didn't have this type of roadside warranty; it only has the 55K mile manufacturer warranty. Just an FYI. Other tires may have the ERS warranty, so just be sure to inquire and/or shop around if you're interested in those. All in all, I am happy with my experience at this Firestone. It was snowing heavily when we left, and as a mom, I was able to leave with a little more peace of mind knowing that my child had brand new tires, and wouldn't be sliding across kingdom come.”