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August 2024 by Mari Chavez
They had good Service when buying the car but Juan put in wrong informaron and we took the car back and he was very rude and i don’t recommend this place and these guys are rasist to hispanic people just because we are hispanic dose not mean they have to be rude to us but they act differerent to other people and this is not Fair
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August 2024 by Bresslin Chavez
Not a grate Experience some people where very very rude including the boss and not to mention also very rude to a kid some employees don’t know how to do there job do better I mean the guy that helped us didn’t even remember us going the day before and messed up the bank lone do better. But other employees were very kind
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August 2024 by Joshua Ray
My girlfriend and I came to Travers because, after a lot of research, she had found the car she wanted. Aside from the issues we found with the car that they gave her so much trouble about fixing, what bothered me the most about the whole experience was the obviously intentional greasy hand stains they left in the interior of the vehicle. I can be certain when I say intentional because they were in spots that didn’t need to be touched for the repairs, (tires and a coolant leak underneath the car). I can only assume that they were either upset about having to do the repairs, obvious stuff like the rear heater core leaking anti freeze and the front end vibrating, or they just didn’t care or know any better. Either way, if there was a negative 5 stars rating here I would be giving it.
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July 2024 by Tabitha Reid
We heard such good things about this dealership but we ended up wasting days for absolutely no gain here. We went in first and were lacking the correct paperwork, so we made an appointment to come back. Our appointment was at 2:30 and the person we made that appointment with didn’t show up to the dealership until 6:00. We met with another salesman during that time and left with the thought that he was going to work on getting up approved for what we could. He gave us one (1) option of a vehicle and assured me he had tried over 20 other vehicles but that was the only one. (Even though there were cheaper ones that I liked). I told him we weren’t super interested in that one and asked if he could continue looking and reach out to us when there was another option. He said he would not continue to stress his finance team for me to tell him I am not interested.
Definitely go here if you want to waste your time!!
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July 2024 by Sury García
Excellent service, it helped me a lot 100% recommended
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July 2024 by Chelsea Hecker
Charles took the time to listen to my wants & needs when looking for a new vehicle. He helped me find the perfect vehicle for my family. & Justin the finance manager was great to work with and explained things well. We will definitely be back again.
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July 2024 by Zine Lara
Very good experience ????
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July 2024 by Belki Molina
Very good dealer with beautiful cars and excellent customer service
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July 2024 by Denis Nunez
Good service, excellent attention and the best in Spanish
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July 2024 by BJ Luecke
Staff especially Thomas Chudy and Keith Taylor are amazing salesmen. They don’t pressure you and they exhaust every means to get you to walk out with the Vehicle that you wanted!!
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June 2024 by Tunya Johnson
GMT WENT FROM SUPREME TO BAD CUSTOMER SERVICE. TRAVERS AUTO GROUP NEED A REVAMP FROM THE QUALITY OF THEIR VEHICLES TO THE QUALITY OF THE TALENT THEY HIRE.
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June 2024 by Dameon Titus
I looked up the definition of rockstar and it said SHAWN. Shawn was a rockstar he was awesome. I needed a car and he delivered. Quicker than JIMMY JOHNS. He deserves a raise and a praise. 5 stars to shawn
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May 2024 by sebrown629
Five Star SERVICE‼️Make sure you ask for Juan Luna..
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May 2024 by Barbe Carel
We came to Travers because we bought 2 campers there and now we were in need of a newer pickup. Shawn was our salesman and he hooked us up with a beautiful Ford F-150. Soon as we laid eyes on it we new it was ours!! We not only had the best salesman ever but him and I clicked, as we had so much in common! U know how it feels when u meet someone for the 1st time and u just feel like you've known them forever...that's Shawn our friend for life!!
If your looking for a Vehicle find Shawn he'll do u right and work hard to make it happen. Paul and Barbe Carel!!! We love u Shawn!!!
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May 2024 by Betty Osborn
Travers GMT West is the best place to buy a used car!! I bought my 2020 Jeep Wrangler Willy’s from Shawn at Travers! He was awesome to work with! The service he provided was top notch! Everyone there was fantastic! Thanks for the laughs!! Thanks for everything Shawn!!
