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January 2024 by Samantha D.
Excellent customer service. Mike is very polite and answers any questions you have. Their pricing is also very reasonable compared to other storage rentals around! Amazing all the way around I recommend 100%
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November 2023 by Jack C.
Customer service was amazing. Clarence was very friendly and helpful in picking out the correct size unit. My unit was clean and in working condition. I like the security of having the gate, a pin pad on each section, and two locks on my unit. Would definitely recommend.
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October 2023 by Joe Hessel
This place is great and has great prices. The manager there Clarence is very personable and was amazing to work with!
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October 2023 by Joseph H.
This place is great and has great prices. The manager there Clarence is very personable and was amazing to work with!
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October 2023 by Kyle Mohrmann
Great customer service! Wasn’t charged any extras or hidden fees! Will definitely use them again if i need storage!
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September 2023 by Keri El Armali
Clarence the attendant is amazing! Super friendly, helpful and very knowledgeable! He’s a really cool guy and they definitely did something right when they hired him! I chose this storage facility just because of how helpful and nice he was!
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June 2023 by Stephanie Kiszczak
Clarence was fantastic! He showed us a couple different storage units so we could make the best decision for our needs. I also need to mention that he did all of this DURING A DOWNPOUR. Talk about service! It was pouring and he walked in the rain to help us. He also answered all of our questions and was very friendly and kind. He made renting a storage unit a breeze! I would highly recommend Storage Masters. Great storage, friendly service, very competitive price!
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June 2023 by Jamie Sharkey-Gonzalez
I cannot say enough about this Storage Masters, and especially Clarence, their Store Manager. My parents both died 3 months apart and Clarence was instrumental in assisting how we manage our things. He took the time to write everything out for me, as well as showed me how best to utilize the unit. A year later, we had to get 2 more units - and again, there was Clarence, making sure the customers needs were met. He is an asset to Storage Masters. I hope they appreciate him as much as customers do! Jamie Sharkey-Gonzalez
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April 2023 by Alex Allison
Best storage unit I've ever rented. Clarence the sales rep, literally best sales rep I've ever done buisness with. Very friendly, very professional very convincing when selling locks.
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April 2023 by Cynthia Gierer
Nice facility. Expensive. Raise you quite often. It’s doubled in a few years.Get your things out
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March 2023 by alysa rackovan
Great experience with storage masters. Best price around us and Clarence was super helpful, professional, and friendly. The office, property, and our unit is extremely clean. Would definitely use again and recommend!
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December 2022 by Angela Lorraine
Very convenient location and professional service! Clarence was quick to answer questions and was very professional. 5 stars to Clarence and5 stars to the business! Thank you!Btw, I loved the complimentary cookies! ?
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October 2022 by Bishop Anthony
Since coming to meet such a loving and talented person as the manager here who is non other than Diane who has continued showing herself to be such a grate and caring person there has never been a emotional experience like this one I've come to have but being in a storage facility managed by non other than Diane gives I believe onto all people a warm feeling that is a-likened to being at home and knowing you are always going to be treated respectfully Thanks Diane
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September 2022 by Eric Reynolds
I would almost say using Storage Masters in O’Fallon was an enjoyable experience, if you call moving an enjoyable experience. Clarence was very helpful getting me set up with a bay and the truck for moving in and out. It was all a very reasonable deal.
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September 2022 by D L
Clarence was friendly and helpful. He assisted in helping me determine the right locker size, showed me my new space, worked with me on my moving needs. He made this process run smoothly! Thank you Clarence!
