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November 2023 by Melissa S
Everyone was very friendly and they made the purchasing process as quick and painless as possible. My salesman, Chris Hudnut, was great to work with prior to and during the purchase. He and Mike Gerber were excellent with communication. Mike went out of his way to special order the vehicle for me last minute, and he made sure that it was exactly what I wanted. He regularly kept me updated on the order status. When the vehicle arrived from the manufacturing plant, Chris worked with VIP to make sure that all of my aftermarket options were added quickly, at a great price, and exactly as I requested.Thank you all!
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November 2023 by Eric Moyers
We are so happy that we chose Lou Fusz to purchase our new Jeep Wrangler from. Everyone that we dealt with were friendly, professional and knowledgeable. We had the best customer service from Rob Langro. I highly recommend purchasing a vehicle from here.
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October 2023 by Rose Schulte
Best Customer Service ever from Rob Langro and Craig Gaby.If you are looking for a new Jeep, Dodge or Chrysler vehicle he is your to go to guy. You will not be disappointed. You definitely get 10 star customer service there. ?
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October 2023 by Sara Koepke
Christopher R., was the sales consultant that helped me purchase my new car, and I must say, the experience was wonderful. He patiently answered all my questions, plus extra ones from my family. What stood out the most was his genuine willingness to understand my requirements and to help find the perfect car for me, rather than simply making a sale. He made sure I felt comfortable and confident in my decision-making even though he knew I hated making decisions. His customer service is making the process so much easier with him telling me I can reach out to him at any time if I have questions or issues. I highly recommend him to anyone looking for a new car.
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October 2023 by Shareef D.
Very bad dealer they made me drive, one hour for a vehicle and they say that don't have it
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October 2023 by Robert B.
I would love to recommend this place I've had really good service from Evan and other people and I really wanted to purchase a car from here but every time I go to the lot to look at cars when they're closed I get hassled by the O'fallon Police Department. I live next-door, which is ridiculous. I really wish that the business would let them know to leave customers alone and get the people with hoodies that are weirdos. I hope they get more EV (electronic vehicles) and soon I keep checking when I walk next-door I really want electronic vehicle and Dodge horsepower together would be cool. Maybe things will get better they'll get more EV's and the police will stop hassling people trying to charge their vehicle and look at new vehicles.
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September 2023 by Evelyn Turpiano
10/10 recommend!! Jim Moresi was absolutely amazing to deal with!! He was so helpful and made the process so easy and quick!! He had great options for me too! I truly felt like he cared and wasn't only concerned about making a sale! He was very friendly and knowledgeable. Even my little guy I brought along liked him and the experiance, as Jim let him draw and play with his stuff! Great experience and I absolutely love my new car!! Thank you Jim and Lou Fusz
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September 2023 by Jackie OKeefe
I recently purchased a 2023 Dodge Durango RT from Lou Fusz Dodge. My salesman was Keith Hamilton, he made the process flawless and did it in record time. Keith is probably one of the best salesman I’ve ever dealt with in past 50 cars I’ve purchased, no joke. Teamwork is what it’s all about at Lou Fusz.??????
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September 2023 by John Purvis
Jim did a Awesome job helping me get the right financing for my Chrysler PACIFICA all blacked out Sports model of my choice.He was also able to save me 3% over my last car purchase. Thank You Jim MoresiLove my New RideSincerelyJohn Purvis
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September 2023 by Betty Dunbar
We bought a new Jeep wrangler on August 29th.. Brooklyn Mary, Cory and the business manager were all amazing.. they worked to get us the deal we wanted and to get the most out of our trade in.. my husband and I both agree it was one of the best car buying experiences we have ever had.. customer service at its best !
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August 2023 by Rose Surrey
Travis Blevins is a wonderful salesman. He is friendly, efficient, and knowledgeable. Travis is a real problem solver. He made sure that my needs would be fulfilled. He investigated and found a power running board for my new Wrangler. Without the running board, I had difficulty getting into the vehicle. Travis made it possible for me to lease the 2023 Wrangler. He is a step up in professionalism. I highly recommend him.
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August 2023 by Dave Schwab
I have bought multiple vehicles from Lou Fusz and will continue to do so. The Sales Professionals may have been different yet the service is always second to none. On this occasion our Sales Professional Jerry Harrison was fantastic. Jerry took care of every little detail and went above and beyond to make it yet another "pain free" experience. He got us in and out quickly and had other options for our trade in. Thank you Jerry Harrison for a great experience yet again and for taking the time to explain things to the 21 year old that was involved in the purchase as well. If you haven't done so yet, I highly recommend giving Lou Fusz a shot. The Sales Manager, Mike Gerber, who I originally bought from years ago is still there and always willing to help in any way.
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August 2023 by Jason Ruth
I had to get out of a vehicle that I was not comfortable in. I was looking at Jeeps and was relieved to find out Lou Fusz had a Jeep dealership, as this would become my 7th vehicle purchased through a Fusz dealership. Jerry Harrison was the lucky salesman who answered my email and met me at the door when I arrived. He was awesomethrough the entire process. Mike Gerber took care of finding the financing I needed for the Jeep I wanted, and Corey and George helped seal the deal on "Gotcha Day", lol! Robert in finance made everything smooth at signing for my wife and I...and we were off. Gotta choose Fusz, you just gotta.
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July 2023 by Paige Estes
Highly recommend this place! I was super stressed about the car buying process but thanks to Chris Hudnut it was all so easy! Love my new ride! Everyone I met was friendly and helpful. Don't hesitate to do business here, they take care of you! Thanks again Chris, you rock!
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July 2023 by Joshua Nickles
I purchased a Jeep Compass from Lou Fusz. Let me start by saying that the prices listed on their site seemed to good to be true. I have dealt with dealers in the past that list every possible rebate under the sun including even ones that our region did not even have. This was not the case with Lou Fusz! I called and discussed the price with Jerry and Brian and confirmed what my price would be and it was as I had expected. When arriving at the Dealership the vehicle I wanted was already pulled upfront and I could tell it was recently cleaned. I did have a trade in and that process was reasonably quick and I thought the offer was fair. I was very impressed with the quality of service, upfront pricing and speed at which the process went. They have definitely earned the possibility of repeat business from me. I have bought many new vehicles over the years and I can say this is "what good looks like" in other words they are a great example of what the new car purchasing process should be. Great Job!
