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February 2024 by Terri M
Just absolutely wonderful, the Lady was patient, kind, and very helpful! Just absolutely gorgeous jewelry and very clean. They don't push you into a purchase, and they have something for all walks of life, the rich , the not so fortunate, men, women and children.Great place for all types of jewelry.
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December 2023 by Hamby Family
We were treated with the utmost respect and courtesy. The ladies were very patient and extremely helpful. Thank you for a great experience at Kay jewelers. Will only shop here for jewelry in the future.
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December 2023 by jim sheppard
Sue is the Best! Always follows thru & finds what we're looking for.
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December 2023 by Joe Clark
Terrific staff and jewelry at all price points. If you haven't tried Kay's, you'll be pleasantly surprised. Ask for Evon or Morgan!
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December 2023 by Lori Wheeler
Great staff at this location!! They know their stuff! I had a warranty issue with my engagement ring. I had to make several trips due to the characteristics of my ring. The store manager, Sue, her assistant, Yvonne, and all the other associates I have worked with are all super nice and helpful. Sue is wonderful! She was able to explain what was going on and the best way to resolve the issue, and she was right! I picked up my ring today and I love it! I have been to other locations and the staff was nice, but the staff at the Hwy K location is remarkable! I can’t say enough good things. Prices are good and service is great!
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October 2023 by Brian Blackwood
Extremely helpful and affordable. Even helped us with something that was not purchased from them. Incredible experience
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October 2023 by Dan Johnson
Excellent experience! Incredible customer service! They are very knowledgeable and helpful. Thank you all so much!
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October 2023 by Jeremy Bates
Excellent Store! Extremely helpful and caring made for a great experience! Thank you again.
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October 2023 by Hannah White
Amazing customer service! The ladies were extremely nice and helpful to me and my partner!
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October 2023 by Stevie Pitts
This was my second experience with them. I was wanting to purchase my wife a wedding gift and found these online. For whatever reason the website wasn’t allowing me to purchase them and pick up in store. So I called to see if they were available. The woman who answered the phone was friendly and even advised me that if I waited until the following day, I’d catch a sale. DONE! Went in the following day, picked up the earrings, was thankful for the sale, and extremely grateful for their service and kindness. They welcomed me as if I’d been there 100 times. I will be back and will recommend them to all. Thank you for you help!
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October 2023 by Amanda Boyet
There was an issue with the stones in my ring. Evon was amazing at helping me get it resolved! She went above and beyond ensuring they made it right. We definitely appreciated her help and time! We will 100% visit the O’Fallon store again!
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October 2023 by Nick G
Lori and Sheila were a tremendous help! Thank you both!
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July 2023 by Katelyn Savoie
My boyfriend took me to look an engagement rings, Charlie helped us find ones that we just loved. He was great at sticking to to the styles and prices we liked. He was new to this job and did such an amazing job, thanks Charlie !
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July 2023 by D Dub Nation
Sheila has great customer service, very patient and helpful
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March 2023 by Don Mitchell
Very helpful and considerate in our needs to get the best possible deal available at this time. Would highly recommend both Lori and Sue.
