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March 2024 by Dena Hankins
Worst pharmacy in O’Fallon
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February 2024 by Tammy B
Horrible! Been waiting for prescription I need and they said it would be another week because they had to order it - out of stock. Week came and wasn’t available again. Transferred it to walgrens and was ready in hour.
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February 2024 by Chuck Kavin
Scheduled a covid shot for 12:40pm. Arrived on time with all pre-checkin filled out ahead. With only 2 patients ahead of me, it was 1:45pm when I was finally seen. Absolutely rediculous. Why set Scheduled times if you aren't going to see me for over an hour after the schedule time? VERY POOR. People need accurate times to plan thier days. Very poor CVS. Very poor.
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February 2024 by Mary
This CVS PHARMACY IS SO RUDE. 2 Technicians hung up on me cause they didn’t know the answer to my question. They also refused to give their names. The Pharmacist was sooo rude to me.Only reason i go there is my insurance covers me there.for my RX.Id give a zero stars if I could!!!
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January 2024 by Ava
Pharmacists lowkey rude asf?I get anxiety every time I pick up my meds
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December 2023 by Daniel Branco
Consistently unreliable pharmacy. Sometimes I go to out of network Pharmacys just to avoid dealing with the incompetence at this location.
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November 2023 by Erilum 5
Sooooo slow in the pharmacy with not so great customer service once helped
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September 2023 by Bob Brock
Amazing CVS and amazing staff would highly recommend it. Great for Kwik shop he needs and they have a self check out. This really cool
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August 2023 by Jessica Adler
Extremely rude people working here. I wish I did not have to use CVS for my insurance.
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May 2023 by Lyze Ashley
This CVS has always had very kind and wonderful employees both in the store and in the pharmacy. But when they went from 24 hrs to M-Sa 9a-9p, & Su 10a to 8p it wasn't just the customers who got very upset and put out by the change. The employees are upset and they are loosing a lot of hours too. But they keep up their kind and compassionate attitudes towards everyone!
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May 2023 by Abby M.
Called to transfer a prescription to this location. Went to pick it up and they still hadn't made the phone call after five hours. 27 hours later they first claim they have no record of my transfer and later claim they haven't been able to get ahold of the pharmacy the prescription is coming from EVEN THOIGH I had just gotten off the phone with them after zero wait time. Needed my refill yesterday and I'm still waiting.
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May 2023 by Angie Winship
Terrible! Takes hours to get scripts filled, no longer open 24 hours. Most times, at pickup they will say it's not ready, only to get a text 2 minutes later stating it's ready! Very inconvenient!
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April 2023 by Mikayla Woods
the pharmacy people are super nice and always try to help even though they are constantly busy.
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March 2023 by Stephanie Williams
Highly recommend! The 2 girls working overnights in the regular part of the store are so amazing and helpful! Also the new manager is SUPER NICE. All 3 of them go above and beyond with everyone who comes in the store.
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March 2023 by Lance J
By far the worst pharmacy around. Rude and very unprofessional! Two months ago they lost my prescription, I had to come back 6hrs later when the night manager was there to find it. I was told they have lots of travelers working but that doesn’t make up for the unprofessionalism. Do better cvs!