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February 2024 by Stephanie Mow
This CVS seems to always be out of stock on medications anymore. They take days and weeks to get things ordered back in. And they do this with our prescriptions that can't just be transferred to another CVS. It is becoming a monthly nightmare and there is no compassion that this creates a total time consuming mess for my husband and me. There needs to be something done about this problem.
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February 2024 by Doug Mamroth
Very Unhelpful. They gave me a prescription without directions. When I called and asked for directions, first, they told me to download the app, but they couldn't tell me the name of the app. Second, they blamed it on the Doctor.The pharmacist is overworked and didn't have time to help, so she assigned it to a Pharmacy Tech who was basically worthless.
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February 2024 by Khursheda S.
Customer service very rude not professional at all people they go to pharmacy to collect their medicine and take a treatment not to go and have a stress with the workers. Very poor customer service and not professional at all. This place has to be all the time greeting the clients outpatient good with smile yeah people that are paying money you're not giving for free And you are getting paid for the customer service order to serve the patience .
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January 2024 by Michael Pope
Great pharmacy and store with friendly, helpful staff!!!:)
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January 2024 by Jessica H. /Cleaning Unleashed
Good for what it is. But I'll say .. as a Business owner of a Cleaning business... They need HELP with their bathrooms! The sinks aren't even white anymore.... you can tell that's grim build up for longer than a week. Our clients sinks never get that dirty even two weeks later, they are dirty but not basically grey.The toilets seemed cleaner which is nice but ... If it's only the toilets.. the inside of the stall doors were absolutely disgusting as well. Don't touch them.. I think there is BM debris on one of them...
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December 2023 by Jessica M. /Cleaning Unleashed
Good for what it is. But I'll say .. as a Business owner of a Cleaning business... They need HELP with their bathrooms! The sinks aren't even white anymore.... you can tell that's grim build up for longer than a week. Our clients sinks never get that dirty even two weeks later, they are dirty but not basically grey.The toilets seemed cleaner which is nice but ... If it's only the toilets.. the inside of the stall doors were absolutely disgusting as well. Don't touch them.. I think there is BM debris on one of them...
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December 2023 by Justin Stiehr
Worst pharmacy ever!! Employees are extremely rude, close the pharmacy in the middle of the day. Don’t care about customers medical needs. They would rather close 2-min early than help customers waiting in line. I will never shop here again.
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November 2023 by Lax Iah
The staff at this pharmacy NEED to be fired and CVS management needs to start fresh with new and PROFESSIONAL staff!Call the location and hear the rudeness for yourself! The hold time is ridiculous and the length of time it takes to get a prescription filled is WAY too long! People need their prescriptions in a timely manner! Patient HEALTHcare is in jeopardy when prescriptions are delayed!!!!!
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November 2023 by Connie Adams
I have been a customer for many years. That's about to change. The last 2 years have been just awful. Reaching them on the phone is virtually impossible. Numerous rxs constantly out of stock yet other pharmacies have no problem stocking these same medicines. I had an rx delivery today that went horribly wrong and no one will answer the phone so that I can address the issue. Don't even get me started on how hard it is to even weed through their automated answering system which constantly hangs up on you and tells you to use the app when what you were calling about cannot be addressed on the app. And my Care Plus account keeps being used by someone else and they can't seem to resolve it even after I have switched cards and change phone numbers on it they still have someone else regularly accessing my Care Plus account so that the discounts I'm supposed to be getting are being used by someone else. Their customer service is absolutely a joke their pharmacy now is out of so many prescriptions that I don't even know how they can call them self a pharmacy anymore. I hope someone from management actually sees this and finally tries to contact me period I have to admit this has become the worst pharmacy I have ever used in my 62 years
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November 2023 by Jen
This pharmacy is awful! I was in desperate need of a flu shot tonight so called and asked if they could do it. Pharmacist says yes, just get here by 6 so I was there by 6. When I arrived she tells me I didn’t call and that they can’t do it. Super frustrating.. Thank goodness for the Walgreens next door! Walgreens has my business now- forget CVS!
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September 2023 by Cj Hut
The doctor sent in a prescription yesterday morning and I am still waiting for it to be filled 30 hours later. Totally unsatisfactory.
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August 2023 by Konstance Haffaney
I set an appointment through the cvs app yesterday to get covid tested. I get here today, a little earlier than my appointment time(thankfully), and a lady with short grey hair told me that they don’t have their machine yet. She told me to reschedule at a different location. I don’t understand why it’s even available through the cvs app if they aren’t even equip to do covid testing.
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October 2022 by John Kincaid
Had a great experience nice staff all very friendly, nicely organized store, told me how to make appointment for Flu and covid booster shots.Got appointments made went in no waiting, great shots hardly felt them, in and out. Done.Nice store, great staffing.
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October 2022 by Sonya Holton
Elsie and Grace were so kind, patient and helpful!! My significant other needed cheater glasses to watch the blues home opener bc he broke his normal glasses during the game. We came in at 8:55 on 10/15/22, not knowing they closed at 9, and they helped out with everything. In and out is how I LOVE to shop, and their assistance made it easy and fast! Not bc they were rushed but bc they genuinely wanted to help.I highly recommend CVS on the corner of Feise and Bryan Rd. I've never had a bad experience, but they took the customer service to above and beyond!!Sonya H
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September 2022 by Ryan Toler
Prescriptions are always ready on time. Elisabeth in the pharmacy is awesome! Super helpful and always accomodating. Happy this is the location closest to my home.
