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August 2023 by Hayley L.
Customer service at this location is very poor. It is very obvious there is a lack of leadership and they lack a 'customer-first' approach in their daily work. Customers wait in line while visible to pharmacists and technicians. When a problem arises with a prescription, they are quick to blame and tell you reasons why they cannot help you. As a very reasonable person, I would be appalled if this group of employees represented me. Avoid location at all costs.
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May 2023 by Abby M.
Called to transfer a prescription to this location. Went to pick it up and they still hadn't made the phone call after five hours. 27 hours later they first claim they have no record of my transfer and later claim they haven't been able to get ahold of the pharmacy the prescription is coming from EVEN THOIGH I had just gotten off the phone with them after zero wait time. Needed my refill yesterday and I'm still waiting.
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May 2023 by Google user
The pharmacist at this location is fantastic! I drive 45 minutes just to be able to talk with her and get her help. Fantastic CVS store and staff!
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April 2023 by Robin Johnson
The pharmacist at this location is fantastic! I drive 45 minutes just to be able to talk with her and get her help. Fantastic CVS store and staff!
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October 2022 by M. L.
Trying to get my flu shot scheduled. So made the appt. within the app. App said that CVS had two vaccines, one for under 65 and the other for over 65. The app did not have the option to choose which one. I will be 65 within 2 weeks and have other diagnoses, and wanted to make sure which I was scheduled for.It is 9 PM on a Saturday nite and I had to wait over 15 mins for someone to pick up the phone. This is a consistent occurrence, having to wait so long for a human to pick up. Every time I have called I have experienced this.The tech that answered said she was the only person there. I told her I was sorry for her, but that should not be my problem, they should have adequate staffing, especially for a 24-hr. pharmacy.She said she was not able to access my record but if I was not exactly 65, I'd get the other. So I will have to wait another 2 weeks.I just feel like I gave a lot of my time for a quick question. CVS....PLEASE HAVE ADEQUATE STAFFING TO DO BUSINESS.
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December 2021 by Michael S.
This full service CVS includes a large HealthHub, a space akin to a doctor's office where you can check-in for a variety of tests, consultations, and vaccines.However, CVS' perplexing, shaking my head, "what sense does that make?" policy allows you to discuss COVID with staff while you have it, have it and pick up a home test kit (if they're in stock), have it and shop unmasked, or have it and get vaccinated against it...all in-store. But, if you want to get an on-site COVID rapid test you make an appointment, get in your car and go to the drive-thru window to "minimize spread" by those "possibly" infected.The pharmacist who explained this to me was pleasant.
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December 2021 by Harry D.
Liar, liar, pants on fire! Multiple signs clearly say "Open 24 Hours". The sign in the pharmacy says "Open 24 Hours!" And the sign outside the store proudly says open 24 hours next to all seven days of the week with a tiny line stating "Pharmacy team takes lunch 1:30-2:00". Do which is it CVS??? Plus the pharmacist or pharmacy technician was a bit snotty about it so there's that...
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July 2021 by Justin C.
If I could give a 0 for this clinic I would. Just terrible and demeaning the doctor on staff would rather u go somewhere else cause they think they should be in a high end hospital than treat us peasants.
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May 2021 by Tom Fisher
This store cannot ring people out over night... they should just close! Twice I have been here and computers were down after walking around gathering my items and then couldn't ring out!
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December 2020 by K S.
Moved here recently from TN and I love this store /pharmacy. People are very friendly in pharmacy and will hep you out tremendously. Usually find out my doctor or insurance are pains in the behind getting the correct or no info to the pharmacists even when the pharmacists are really trying their best to rectify matters. Due to my schedule I have to get medicine in late night time. Nice to have the 24 hrs available. I ESPECIALLY like the pharmacist Bridgette at night. She has been very helpful and knowledgeable on resolving any questions or concerns or problems that come up with my medicine. Totally recommend this place.
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September 2020 by Amanda W.
Originally posted this review at the wrong pharmacy. This pharmacy is horrible. The pharmacists that is always there when I'm picking up refills is so rude, they should really put her somewhere that doesn't have to interact with people. The other staff is so unhelpful. Medications are important, wish my insurance didn't force me to use CVS, thinking about trying another location to see if it's better. Hopefully insurance companies learn about the poor care and communication CVS offers and starts working with other pharmacy's.
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June 2020 by Jaimie S.
I love this CVS as a store everyone is very nice EXCEPT Bridget in pharmacy SHES a miserable human being that should not be working w the public. The prices ar CVS in store are always so much higher than everywhere else but I do come here for my meds and deal with her reluctantly
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February 2020 by Gary K.
Son went there for possible strep or flu. Tested for both, gave him a flu shot. Tests came back negative, never approved flu shot. Went to physician next day, tested positive said never should have given flu shot. Total money grab. Don't trust them at all.
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March 2019 by Steve Y.
I've had nothing but problems with CVS having my medications in stock which I get filled each and every month. The pharmacist LouAnn is extremely rude, very inpatient and unhelpful. How she remains to be employed is beyond me. After my experience with CVS today will be my last. I will be going elsewhere.
