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November 2023 by Wyatt. Cooper
Personnel are courteous and attentive. They even waived a cashier check processing fee when I had to get a new one after a business deal fell through. They also work quick I spent 15 minutes here to get my business done. Excellent customer service and friendly. Thanks again.
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November 2023 by Bob Isenmann
Always a great place to go in to do your banking business. Everyone is always upbeat and very nice to the customers. Taylor does a great job with her employees. This should be the Bank that you chose to take care of all your assets. Treat Yourself to their exceptional service.
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November 2023 by Neva “Neevie” Lee
Great customer service and happy faces! Love the people here
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September 2023 by myles branch
Taylor, Gayle, Loren always take excellent care of me and my business! Go see these ladies and you’ll be very please with the experience at central bank North O’fallon location!
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August 2023 by Monica M.
I absolutely love this bank. More importantly I love this location! The people are so sweet and remember me when I come in- crazy! They are always so helpful and they have great card products, rates and services. I have been banking with them for almost 10 years now. Highly recommend!
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May 2023 by Paige Holland
Taylor Reeves is such a blessing to have working here! I hadn’t spoke with her in almost a year and as soon as she answered the phone and I stated my name, she knew exactly who I was and said, I haven’t seen you in awhile! Her knowledge and expertise has helped my family and I financially SOO since switching to this location. Recently, I was scammed out of 1,000 bucks through an online paying app and Taylor got right on it. She made sure to complete every step and eased my worry tremendously. Resulting from her quick action, I was able to get to my money back. The company of the app actually sent me an email stating that the refund was NOT typical and not on them. Due to the bank’s (Taylor’s) quick action of cancelling my debit card and reporting this issue, the transaction was not able to be completed, although, transactions are typically automatically available to a recipient when using this app. This was all possible because of Taylor! She worked on this for awhile for me and called and updated me with information of everything she was doing, as well as what I could expect to happen. Another thing, this company did not have a phone number listed on their app to contact them, however Taylor found a number for me, making my communication with them quicker. Thank you so much Taylor you’re truly awesome at your job and I love your ambition that shows you truly enjoy being there to help! Taylor has a dynamic personality that makes anyone feel comfortable sharing personal information related to finances, I trust her 110%!
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March 2023 by Marlissa Osborn
On 2/9/23 I was taken care of by4 beautiful ladies, and they were so helpful, and accommodating and made me feel at home I've been with them for 5 years and they've always taken care of me know me by name tell me how to do stuff on my Android phone I'm sorry that was 8 years. Are we very helpful I love this branch. I live an hour and 20 minutes away and continue to come to see The Smiling Faces.
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February 2023 by Bruce Paschall
Had an issue with some bonds I redeemed and Gayle and her associates kept on this until it was resolved in my best interest.The staff is excellent.
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March 2022 by Kellie Smith
The ATM is too close to drive up window. Never seen a werid set-up.
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March 2022 by Sandy Krueger
Always friendly & helpful! Great atmosphere!
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November 2021 by Samantha holdman
All of the staff here are super nice and they take care of what you need quickly. Looking forward to Taylor being the new branch manager.
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June 2021 by Jeanne Rolfe
Taylor was exceptional! She was very helpful and friendly!
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April 2021 by Jenny Shull
Evelyn was amazing to work with! She had all my paperwork ready days before I came back in and made the whole process easy and seamless. She is also hilarious! Even though this location isn’t very close to my house I will be returning for this 5 star service. Thanks again Evelyn!!
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April 2021 by Tom Fisher
Couldn't find find my checking acct! Couldn't get me a new debit card! Couldn't get my acct balance! Really Couldn't do any of the things I wanted to do today!
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March 2021 by Karly Miller
My family has been using this bank since I was little. Everyone who works here is so friendly and eager to help. I had a name change dilemma and the ladies working were so nice and helpful. I will never bank anywhere else.
