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“I’ve worked for First State Bank for over 11 years and have been at the O’Fallon location for almost 3 years. It’s a great local community bank that treats our customers like family and provides excellent care for our customers financial needs.”
“We recently got a loan , Jeri Leeker , the branch manager was great to deal with. She was up front and honest about our options. Turn around time was quick and closing was very easy. We've been banking here for a long time and will continue to do so, good people all around.”
“My family and I have been extremely impressed with the customer service given by Justine and her crew. They treat every account no matter the size with equal importance and always take a hands on approach. We couldn't have asked for a better local branch.”
“All of the employees at the O’Fallon branch are always so nice and you are greeted with a smile. Viktoriya was extremely helpful with opening accounts and very knowledgeable when it comes to explaining the different types of loans offered”
“This US bank location is our favorite. The employees are very knowledgeable, friendly and because we frequent that location weekly they know us by name. They are very professional and also personable, always asking how her day is calling us by name and we never leave there without them, asking if there’s anything else I can help with.”
“We've banked for years at Central. They are big enough to offer all of the services of any major bank, but local enough that they know us and understand our needs perfectly. Judy Klaus, the branch manager of the location near us, is incredible, and took care of all of our account activity personally. I can't recommend them enough.”
“I have had many pleasant experiences with various employees of this bank through the years. Exchanging my money for Mexican for vacation, clearing fraud charges from my account, advising me of the best types of accounts to get the most from my money deposits, are just a few. I highly recommend this Commerce Bank of O'Fallon, MO. Everyone is very friendly and knowledgeble.”
“Few days back we visited St. Johns bank to open a new bank account. Nidhi Vyas has been an exceptional banker! Her friendly demeanor, professionalism, and attentiveness made opening an account a breeze.”
“My grandma has Alzheimer's and still likes to think she is independent. I was worried going into the bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!”
“Worked with Lyla at Alliance on changes to several accounts and it was an Outstanding experience. After completing those changes Lyla resolved several issues I had with the Alliance CU website and with the Elan website. I greatly appreciate all of Lyla’s help and highly recommend you contact her when you need help with your CU accounts.”
“This bank is amazing. I have been here for a LONG time. I am laughing at the 1 star reviews. People that put themselves in a bad place and then blame the bank. Lori and her staff are on TOP of Customer Service.”
“Almost always had a great experience here. Most of the workers are so friendly and helpful. I had only ever once have someone tell me I couldn’t cash a check because my parents weren’t there?(I was 17)But I have been banking here for years with this location as the one I would frequent. Had two car loans here as a young person who couldn’t really get one anywhere else. Paid them off and now just have my checking/savings account with them.Once I paused too long looking for a pen at their new (years old now) atm and it ate my card so that sucked. But she got me a new one quickly so no big complaints.”
“This bank is amazing. I have been here for a LONG time. I am laughing at the 1 star reviews. People that put themselves in a bad place and then blame the bank. Lori and her staff are on TOP of Customer Service.”
“My valvoline uses this regions as our bank so we're up here almost every day dropping off deposits or getting change have never had any issues and they are super friendly everytime even coming through right when they close!”
“I went in side to withdraw money from the ATM. The silly machine had my card stuck. They were very short staffed and the lady with the blue polo who got my card unstuck I want to say thank you. I also want to say your hard work did not go unnoticed by me. You were very patient, kind and doing everything in your power to get people in and out. I wish I could give you more than a good review but keep up the good work :)”
“Apparently customer service was a problem here in the past when I look at other reviews, but it certainly is not a problem here anymore. I’ve been to this location a few times and I’ve had great experiences with everyone I spoke with, but I have to shout out JB who is excellent every visit. Thanks for the help.”
“So kind, so helpful, and best staffs work over-there..Rosanna, Lisa and their team members provides best customer service, provides best advice…100% recommended..”
“Katie at the O’Fallon CU was amazing! She notarized some documents for us and was so helpful! She took her time working with us & went above and beyond! I highly recommend the OFallon location for any financial needs due to the knowledgeable friendly staff.”
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“Personnel are courteous and attentive. They even waived a cashier check processing fee when I had to get a new one after a business deal fell through. They also work quick I spent 15 minutes here to get my business done. Excellent customer service and friendly. Thanks again.”