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March 2022 by Ellie H.
We love Summor and Sitting Comfortably! Summor has watched our two small dogs and my parents' small dog several times now. She watched the dogs for 9 nights as we went to Disney, and watched them for two nights while we celebrated our wedding. We know our dogs are safe and spoiled when with Sitting Comfortably. Our pups are all rescues and can be anxious and get really attached to us, but we know they're in great hands with Summor, and when we get them back, they're happy and healthy. Having your dogs well taken care of is worth so much! Thank you sitting comfortably for giving us the peace of mind to enjoy our travels and celebrations!
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December 2019 by Leanne W.
I am so pleased, as is our cat, with Sitting Comfortably care givers. He is always content and they are flexible as well, if we are unavoidably relayed returning due to weather. Daily updates to reassure us that they have visited with photos and easy scheduling etc. Usually the same person, so I am confident they know the drill, or else the owners (who also know us) cover.
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November 2019 by Katherine S.
This is a great company! They really helped out our family in a pinch. We will definitely use them again when we are in Kansas City.
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November 2018 by Matt C.
We are still thinking about the special care Summor provided for our Suki while in Kansas City for a wedding. She would send pictures of our pup while in her care and cannot say enough good things about her and her family!
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September 2018 by Jennifer K.
UNRELIABLE - LEFT MY PET UNFED AND DID NOT GIVE MEDICINE! I had used this provider a couple of times in the past with no issue and had the sitter visit the house, walk her through how to enter and how to feed/give my pet needed medicine. While I was out of town recently and unavailable (why I needed to hire a sitter) I received a call and message from the owner stating she could not figure out how to get in the house. She would wait 10 minutes and then leave. I did not answer because again, if I was available I would have taken care of my pet myself. When I got the message (maybe like an hour later) she had said I cannot call back because it is after hours and suggested I message her which I did, answering her question about how to get in and questioning why someone I have never met (I don't care if you are the owner) was attending to my very sensitive pet and entering my home without having notified me first. You give a lot of trust to pet/house sitters. They have keys to your home and notifying the owner prior to entering the home and requesting permission is common courtesy. Note, there are instructions in the portal of how to enter and the previous sitter has zero issues with entering the home. The owner said my normal sitter had an emergency etc. and that she (the owner) could return to the home to provide the feeding but would have to charge me again since I didn't respond within the 10 minutes. I then questioned why she did not contact my back-up contacts when I didn't answer. I have my sister listed (who literally lives two blocks away) and a trusted neighbor, both of which could have easily let her in the house. I don't really know why they even collect back-up contacts if they aren't going to use it. Apparently they would rather let my pet not get fed and not receive needed medication than make an extra call. IS THAT NOT THE DEFINITION OF AN EMERGENCY?! All the owner responded with was that she was the owner (as if that is a huge accomplishment and she should be trusted just for owning a business) and that the instructions were unclear (again previous sitter had zero issues and my contacts could have easily assisted her but she failed to even attempt to call). I told the owner to stop contacting me and cancel my services. She told me that my original sitter was scheduled for the rest of my time (but obviously she had something come up so who knows if that was even true) and then was so mature that she canceled my log-in/account all together so I couldn't access my information. Absolutely DO NOT USE them. All you want when you are out of town is the piece of mind that your pets are cared for, especially if there are health issues involved.
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March 2018 by Tomah M.
My two cats were lucky to use their service for the 14 months we lived in Kansas City. They could always rely on the sitters of Sitting Comfortably Pet Care to feed them, clean their litter, change their water, play with them, show them love, and make them feel less lonely on the days and evenings dad couldn't be with them. Dad could always rely on this company to provide him with prompt and courteous customer service. Would highly recommend.
